Customer Support Technician: Fast, Friendly Help (Melbourne)

Customer Support Technician: Fast, Friendly Help (Melbourne)

27 Aug
|
simPRO Group
|
Melbourne

27 Aug

simPRO Group

Melbourne

Simpro Group is seeking a Customer Support Technician, Level 1 in Melbourne to manage high volumes of inbound queries via phone or chat, ensuring timely and effective software issue resolution.
The role focuses on customer-centric interactions, documentation, and collaboration across teams to improve the customer experience.
The ideal candidate demonstrates robust communication, de-escalation skills, and a solid understanding of cloud-based tech, with a proactive, independent work style and a
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📌 Customer Support Technician: Fast, Friendly Help (Melbourne)
🏢 simPRO Group
📍 Melbourne

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