Service Operations Manager - Customer Excellence (Melbourne)

Service Operations Manager - Customer Excellence (Melbourne)

27 Aug
|
Singtel Group
|
Melbourne

27 Aug

Singtel Group

Melbourne

Optus, a leading Australian telecommunications provider, is seeking a Manager Service Operations to lead Service Centre teams toward operational excellence and outstanding customer service.
You will shape performance, drive improvements, and ensure alignment with policy and strategy in a dynamic environment.
The role requires proven MSP/IT services experience, ITIL expertise, and strong stakeholder management.
Adaptable, hybrid work arrangements are available to support work-life balance.
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📌 Service Operations Manager - Customer Excellence (Melbourne)
🏢 Singtel Group
📍 Melbourne

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