NSW, Moss Vale War Memorial Aquatic Centre - Moss Vale **** Are you passionate about promoting aquatic programs to the community?
Do you possess the skills and ability to build, develop and lead a passionate team?
Innovative and fun venue obsessed with our guest's experience This is a great opportunity for qualified, friendly and skilled Aquatic Services Manager to join the team and lead our aquatics team!
The Role This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced Aquatic Services Manager to build and lead a passionate, professional and highly engaged swim school team.
The Aquatic Services Manager is responsible for the management and operation of the swim school and related services and will lead the Swim Teachers to ensure the delivery of swim school programs are to the highest standard possible.
The Aquatic Services Manager will deliver exceptional customer service and have an in-depth knowledge of aquatic programs, as well as detailed aquatic industry knowledge.
Planning and organising lessons and providing leadership to the team will require professionalism, equality, teamwork, accountability, and innovation to continually improve service delivery.
You will be responsible for maintaining a strong relationship with all bookings such as local clubs and schools and will seek out opportunities to increase school lessons and user group bookings.




The Aquatic Services Manager will deliver and drive exceptional service and a culture of innovation and will identify opportunities (including recent programs) to maximise participation and will develop and execute plans through engagement with the leadership team and key stakeholders.
Key accountabilities include: Implement and promote the GOSwim program in line with Belgravia standards Implement processes for the success of the GOSwim Program Adhere to business plan objectives and events calendar Achieve the set KPIs including financial performance Number of schools attending the program Retention of schools Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure Manage budgets and prepare required reports About You You will have a passion for swimming and the progression of students.
You have strong communication skills that build rapport and positive relationships with people and a commitment to customer service excellence.
Successful applicants will demonstrate the ability to interact effectively with students that have a diverse range of ages, abilities, cultures and needs.
To be successful in this role you will have a minimum of 2 years' experience in a Swim School environment and demonstrated ability to lead a team.
You possess values such as integrity, excellence, courage, openness, respect leadership and accountability and must be able to run swim classes in the absence of a swim teacher.
About the Qualifications National Police Check Current Level 2 First Aid

📌 Aquatic Services Manager (New South Wales)
🏢 Belgravia Health & Leisure Group
📍 New South Wales