National charity supporting families with children who are ill or injured
Collaborative, mission-led culture with a passionate and engaged team
Project role | 12 months fixed term with possible extension | Sydney based
The Organisation
Ronald McDonald House Australia is a national charity supporting families with children who are ill or injured.
Working across a federated network of 11 independently governed Chapters, Ronald McDonald House Australia provides national leadership, shared services and strategic support to strengthen collective impact across the country.
Each year, Ronald McDonald House Australia supports thousands of families through Ronald McDonald Houses, Family Rooms, Family Retreats, Hospitality Carts and the Ronald McDonald Learning Program.
As the National Affiliate Chapter, Ronald McDonald House Australia plays a central role in helping Chapters deliver exceptional support to families while strengthening the organisation's national presence and reputation.
The National Affiliate Chapter is evolving its people and culture processes, and a newly created opportunity has arisen for a People & Capability Specialist to join the team.
Benefits & Culture
Opportunity to strengthen and evolve culture, capability and workforce experience
Project to establish learning & development capability across a federated system
Supportive leadership committed to capability development and innovation
Sydney based | Flexible and hybrid working arrangements available
The Role
Reporting to the Chief Operating Officer,



you will ensure that people first initiatives such as onboarding, performance reviews, employee journey and organisational policies are in place to support staff and organisational culture.
As part of this you will also support volunteer leaders across the system and support employee relations processes.
Working with the senior leadership team and a dedicated group of HR professionals, you will take the lead on a collaborative project to design a multi-year learning and training calendar ensuring it aligns with requirements across the Ronald McDonald House Australia system.
Skills Required
You are a relationship-focused people and capability professional who enjoys helping others succeed.
You know what's needed to ensure human resources fundamentals are running smoothly.
You have strong stakeholder engagement skills, a strategic mindset and the ability to balance big-picture thinking with practical delivery, but you are also comfortable managing the detail and ensuring that foundations are strong.
Comfortable working across multiple priorities and stakeholders, you can influence outcomes through collaboration, credibility and trusted advice rather than formal authority.
You will bring to the role:




Generalist experience in human resources management
Experience in learning & development program design and delivery
Strong understanding of employment legislation and policy interpretation
Ability to manage multiple projects and competing priorities
Excellent stakeholder management, influencing and relationship-building capability
Strong organisational skills, attention to detail and a proactive, solutions-focused approach
Ideally, an understanding of charitable environments and volunteer engagement
Ronald McDonald House Australia is committed to keeping children and young people protected in our spaces and do not tolerate any kind of abuse.
We implement prevention strategies to reduce the risk of abuse and actively seek to listen, empower, and protect children.
Our team, including employees and volunteers, must meet high standards to ensure they prevent and report abuse.
All roles are subject to compliance and reference checks and are subject to relevant state/territory legislation.
Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.
NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with.
We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs.
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📌 People & Capability Specialist (New South Wales)
🏢 Ngo Recruitment
📍 New South Wales