Casual Opportunities | Noble Park, VIC
Be the calm voice when customers need it most.
At Australian Motoring Services, we help thousands of Australians every day when things don't go to plan.
Whether it's a vehicle breakdown, roadside emergency, collision, or mobility issue, our team is there to provide support, reassurance, and practical solutions when customers need them most.
We're looking for casual
Customer Service Consultants
to join our Customer Operations team in Noble Park.
This is a fast-paced role where you'll support customers across a range of well-known automotive and mobility brands.
If you enjoy helping people, solving problems, and working as part of a supportive team, we'd love to hear from you.
What you'll be doing
Assist customers experiencing vehicle breakdowns and roadside incidents
Coordinate roadside assistance and recovery services
Support customers following vehicle collisions
Provide clear, accurate, and empathetic customer service
Navigate multiple systems while maintaining a high level of accuracy
Solve problems and deliver positive customer outcomes
No two days are the same, and you'll play an significant role in helping customers through unexpected situations.
What you'll bring




We're looking for people who are customer-focused, resilient, and confident communicators.
You'll have:
Previous customer service experience
Strong communication and active listening skills
Excellent attention to detail
Proficient computer literacy and navigating multiple systems
Strong problem-solving abilities
The ability to remain calm under pressure
A positive attitude and team-focused approach
Flexibility to work a rotating roster, including weekends and outside standard business hours
Experience in customer service, retail, hospitality, administration, emergency services, or other customer facing environments will be highly regarded.
What's in it for you?
Option to convert to permanent part-time or full-time employment following an initial period of casual employment
Comprehensive paid training and onboarding
Ongoing coaching and development
Career opportunities across the AMS Group
A supportive and inclusive team culture
Health and wellbeing initiatives
Most importantly, you'll be joining a team that genuinely enjoys working together and takes pride in helping customers when they need it most.
#J-*****-Ljbffr

📌 Call Centre Consultant (Victoria)
🏢 Ring
📍 Victoria