Level 3, 353 Burwood Hwy
Forest Hill, VIC ****
At Pronto Woven, we design and deliver cutting-edge digital solutions that transform how organisations engage with customers and employees.
As the award-winning digital consultancy division of Pronto Software, we work with clients across a wide range of industries to deliver practical, high-quality digital outcomes that drive real business value.
We're seeking a Senior Consultant who enjoys working closely with customers, solving complex business challenges, and delivering innovative digital solutions that drive measurable outcomes.
About the role
This role is responsible for providing consulting services for the implementation and delivery of digital projects across Woven's product and solution suite.
Working with customers, project managers, developers and stakeholders, you'll play a key role in translating business requirements into practical digital solutions.
You'll combine strong consulting, project delivery and stakeholder management skills to guide customers through digital transformation initiatives, ensuring projects are delivered successfully and aligned with business objectives.
What you'll be doing
Lead the discovery, analysis and documentation of customer business requirements
Conduct workshops and collaborate with stakeholders to define solution designs and recommendations
Prepare functional and technical specifications and work with developers to provide accurate estimates and project outcomes
Deliver digital consulting services across ecommerce, content management, integrations and customer engagement solutions
Identify, manage and escalation project risks, issues and dependencies
Participate in project planning,



delivery and stakeholder meetings
Provide solution testing, quality assurance and customer acceptance support
Deliver product demonstrations, training sessions and knowledge transfer activities
Act as a trusted advisor to customers on digital transformation strategies and best practices
Support pre-sales activities, solution design workshops and customer engagements
Assist with complex issue resolution and provide guidance to consultants and project teams
Contribute to continuous improvement initiatives, internal methodologies and knowledge-sharing activities
Identify opportunities for business growth through upselling and cross-selling additional services
What you'll bring
Proven experience delivering digital consulting, business analysis or project delivery services within a software, technology or digital agency environment
Solid stakeholder management and customer engagement skills
Experience gathering requirements, conducting workshops and documenting business solutions
Ability to manage multiple priorities while delivering outcomes within agreed timeframes and budgets
Excellent communication skills with both technical and non-technical audiences
Strong problem-solving and analytical skills
Experience working collaboratively with developers, project managers and customer stakeholders




A proactive approach to continuous improvement and career development
Nice to have
Experience with Content Management Systems (CMS) and ecommerce solutions
Experience with API-based integrations
Exposure to ERP platforms, including Pronto Xi
Experience with Pronto Xi Avenue CMS
Digital agency or consulting experience
What you'll get
Opportunities for professional development and career growth
Earn a salary commensurate with your experience plus a range of employee benefits
A supportive and innovative work environment where your contributions make a real impact
Work in a hybrid work location (WFH and in-office)
Join a well-established and mature software development and vendor company with more than **** clients
Notes:
Pronto Software is currently operating from a temporary location in Mulgrave (due to works in our Forest Hill office).
The successful candidate should expect to relocate their office location from Mulgrave to Forest Hill in the future.
Why join Pronto Woven?
Work on meaningful digital solutions with a diverse and growing client base
Hybrid working in a team-oriented, high-performing team
Opportunity to shape engineering practices, including AI adoption
Genuine opportunities for professional growth and career development
Competitive salary and employee benefits
Join a well-established Australian software business supporting over 1,500 customers
Please note: Pronto Software does not use external recruitment services andonly acknowledges the accuracy of adverts appearing onseek.com.au or the Pronto Careers page on pronto .
net
#J-*****-Ljbffr

📌 Senior Consultant (Vic) (Melbourne)
🏢 Pronto Software
📍 Melbourne