Join the Team at Mickleham Dental Tullamarine!
Casual/Part-Time Dental Receptionist
Days:
Monday–Friday with occasional Saturdays as required (flexible roster)
Pay:
$34–$38 per hour (based on experience and skills)
Are you a friendly, organised, and patient-focused dental receptionist/Front-Office Coordinator looking to join a supportive and modern dental practice?
Mickleham Dental is seeking a motivated and professional Dental Receptionist to become part of our growing team. This role is primarily focused on front office and patient coordination, with occasional sterilisation and chairside dental assisting duties to support the clinical team when required.
About Us
Mickleham Dental is a growing, patient-centred practice located in Tullamarine. We provide a full range of dental services, including implants, same‐day CEREC crowns, cosmetic dentistry, and preventative care, using modern technology and Exact dental software.
We pride ourselves on creating a welcoming environment for our patients while maintaining a supportive and positive workplace culture for our team.
Your Role Will Include
Greeting patients with warmth, professionalism, and exceptional customer service
Managing appointment bookings, recalls, and treatment scheduling
Answering incoming phone calls and responding to patient enquiries
Confirming appointments and managing daily schedules
Processing payments via HICAPS, EFTPOS, and other payment platforms
Managing patient records and maintaining accurate data entry
Assisting patients with treatment plans, financial arrangements, and general practice information
Liaising with dentists, specialists, laboratories, and other healthcare providers
Supporting the smooth day‐to‐day operation of the practice
Sterilisation & Clinical Support (When Required)
Cleaning, disinfecting,



and sterilising instruments in accordance with current infection control standards
Maintaining sterilisation records and assisting with compliance requirements
Preparing and restocking treatment rooms
Assisting with instrument processing and stock management
Providing chairside assistance during dental procedures when required
Supporting clinicians with room set‐up and patient preparation
Assisting with room turnaround between patients while maintaining high clinical standards
Administrative Duties
Managing emails and correspondence
Processing referrals and patient paperwork
Handling Medicare, health fund, and DVA claims
Maintaining reception and waiting areas to a high standard
Assisting with stock ordering and general administration when required
What We're Looking For
Minimum 1–2 years of dental reception experience preferred
Experience using Exact dental software highly regarded
Certificate III in Dental Assisting preferred
Previous sterilisation or chairside dental assisting experience highly regarded
Excellent communication and customer service skills
Strong organisational and multitasking abilities
Professional presentation and phone manner
High attention to detail and accuracy
Ability to work independently and as part of a team
A positive attitude and genuine passion for patient care
What We Offer
Competitive hourly rate with room to negotiate based on experience
Supportive and friendly team environment
Ongoing training and professional development opportunities
Exposure to advanced dental procedures and technology
Flexible roster arrangements
Prospect for long‐term growth within the practice
Why Join Us?
If you're looking for a long-term opportunity in a reputable, patient-focused practice where your contribution is genuinely valued, we'd love to hear from you.
Join a team that is passionate about providing outstanding patient care while fostering a positive and enjoyable workplace culture.
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📌 Casual/Part-Time Dental Receptionist (Melbourne)
🏢 Mickleham Dental Clinic
📍 Melbourne