Location:Lismore, NSW, ****
Full-Time:Immediate start
Reports To:Pastoral Care Manager
Job Title:Pastoral Care Coordinator
Salary Range:$79,500 - $82,000
Job Closes Date:30 Days

About Hammond Care
HammondCare is an independent Christian charity that exists to improve quality of life for people in need.
We specialise in aged and dementia care, palliative care, rehabilitation, mental health services for older people, and other related health and aged care services. HammondCare seeks to embed evidence-based best practice in its services, and we provide these services through home care, sub-acute hospitals and residential aged care.

Bringing these health, hospital and aged care services together, HammondCare has been able to develop innovative, flexible care models designed to serve people with complex health or aged care needs, regardless of their circumstances.
HammondCare works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles.

Role Overview
Provide pastoral care coordination within HammondCare At Home, supporting clients, families, staff, and volunteers. Act as a role model for HammondCare's Christian mission and values, coach staff to meet spiritual needs, and deliver compassionate care in community settings.

Key Duties and Responsibilities
• Conduct spiritual and emotional needs assessments for clients and families upon service entry, in consultation with HCAH staff.
• Develop and document spiritual care plans in collaboration with staff to ensure client spiritual needs are acknowledged.
• Provide initial and ongoing spiritual and emotional support to HCAH clients and their families.
• Participate in case management reviews, contributing to the development and evaluation of care plans regarding spiritual and emotional needs.
• Contribute to carer support groups and other faith-supporting activities as appropriate.




• Liaise with relevant religious and spiritual leaders to coordinate spiritual support for clients and families as needed.
• Provide prayerful spiritual and emotional support to staff; distribute relevant materials, articles, and books.
• Write articles for Hammond Care publications as required.
• Offer Christian perspectives on ethical issues as required.
• Deliver staff learning in pastoral care areas (e.g., boundaries, grief and loss, faith and hope) as directed by the Pastoral Care Manager.
• Provide opportunities for staff to understand Hammond Care's Christian values and their application in services.
• Extend staff skills in meeting client spiritual needs, including identifying learning and development resources.
• Participate in staff meetings, in-services, expos, and other events to promote pastoral care opportunities and build partnerships.
• Regularly meet with local service managers and staff to receive feedback, identify needs, and report on changes or developments in the Pastoral Care service.

Qualifications and Required Experience
Essential
• Certificate IV in Pastoral Care or recognized equivalent qualification (e.g., Diploma of Chaplaincy, Theology degree). Candidates who do not hold the required qualification but have substantial hands-on experience and proven capability in a similar role will be considered.
• Minimum 3 years' experience in a pastoral care or chaplaincy role, preferably in aged care, community care, or a similar setting.
• Commitment to engage and align with Hammond Care's Christian Mission, Motivation, and Mission in Action.
• Solid personal active Christian faith and ongoing church involvement.
• Strong administrative and computer skills.
• Ability to work independently and as part of a team.
• Empathy and patience.

Desirable
• Ordination or credentialled ministry.
• Understanding of the spiritual and pastoral needs of those living with dementia and/or major health issues.
• Experience delivering training or coaching staff.

Please note: We are acting as recruitment agents on behalf of our client. Employer details will be provided to shortlisted candidates.

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