About Us
We create thriving places and connected communities. We plan, build and maintain Victoria's transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.
We welcome applicants from diverse backgrounds and are committed to creating a secure, inclusive workplace where our people can thrive and do meaningful work.
Title: Business Services Officer
Requisition ID: *****
Work Type: Ongoing Full Time
Fixed Term Period: Not Applicable
Location: Melbourne - East
Date Posted: 21 Aug ****
About The Role
This role provides high-level administrative and business support to Metropolitan Transport teams, helping ensure key priorities, deliverables and business activities are delivered effectively. Working closely with internal stakeholders, the position supports operational and organisational needs across the division.
Key responsibilities include coordinating ministerial requests, reporting, fleet management, briefings, correspondence, asset management and presentations. The role also maintains accurate records, supports divisional planning and communication activities, and builds strong stakeholder relationships to ensure timely, efficient and high-quality business support services.
What we're looking for (Selection Criteria)
You're Someone Who
Supports business priorities by planning and organising work effectively, understanding how your role contributes to broader team and organisational objectives.
Seeks opportunities to improve processes and ways of working, consistently delivering high-quality outcomes even under competing deadlines.
Applies policies, research and data analysis skills to support informed decision‐making,



business improvements and operational outcomes.
Manages tasks and projects efficiently, maintaining accurate records and ensuring work is delivered in line with priorities and agreed timeframes.
Uses digital tools confidently, supports others in adopting technology and contributes to the effective implementation and maintenance of business systems.
Qualifications And Experience
You'll bring:
Strong business support and administrative experience, with the ability to manage multiple priorities and deliver high-quality outcomes (mandatory).
Pre-employment checks and employment conditions
Relevant pre‐employment screening and reference checks will be required.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re‐employment restrictions apply.
Redeployees
If you are a VPS redeployee, please state this in your cover letter and include your case manager's contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy.
Important Information
If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.
Contact
For further information about the role, please contact Leah Harvey, Team Leader Business Services at ******.
Applications deadline
Applications close at *****pm on Sunday, 30th August ****.
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📌 Business Services Officer (Melbourne)
🏢 Department Of Transport
📍 Melbourne