Lead growth. Strengthen operations. Shape the next stage of iOpen.

Looking for a senior leadership role combining commercial strategy with hands‐on operational authority? iOpen is an established Australian industrial technology and automation company with 35+ years of experience. As we enter our next growth phase, we need a senior leader to drive revenue, optimise internal operations, and shape overall business performance.

Working directly alongside the Directors, you will act as the operational anchor for a lean, high‐performing team and a visible leader for our key customer accounts.

What You Will Do

- Drive Commercial Growth: Identify and target high-value opportunities, manage the sales pipeline, develop strategic accounts, and close complex deals.
- Executive Customer Leadership: Serve as a trusted senior contact for key accounts, translating plant needs into practical automation and industrial technology solutions.
- Branch & Head Office Operations: Oversee daily head office and branch operations, ensuring workflows, customer service, delivery, and priorities are efficient and accountable.
- Team Leadership & Culture: Lead a close‐knit team by setting clear priorities, removing operational bottlenecks, and fostering a cooperative, performance‐focused culture.
- Strategic Execution: Partner directly with Company Directors to translate strategic priorities into measurable operating plans and consistent execution.
- Systems & Reporting: Strengthen operating rhythms, CRM usage, pipeline management, forecasting, delivery systems, and internal reporting.
- Business Performance Optimisation: Monitor business metrics, manage margins, identify risks, and drive timely action to boost revenue, customer outcomes,



and productivity.
- Industry Representation: Represent iOpen with major customers, global vendors, and industry partners.

The Expertise We Are Looking For

- Demonstrated track record in a senior dual commercial/operations role (such as General Manager, Head of Operations, Operations Manager, or Senior Business Development Manager).
- Strong commercial solution‐selling capability, including deal negotiation, pipeline management, and strategic account growth.
- Industry knowledge in process control, industrial automation, or closely related technical sectors strongly preferred.
- Technical familiarity across industrial software, PLCs/process control systems, drives/motion, power quality, connectivity, sensing, or process measurement.
- Practical, visible leadership style capable of establishing accountability and momentum in a lean team environment.
- Sound commercial judgement, strong organisational skills, proficiency in CRM platforms, forecasting, and Microsoft Office applications.

Location & Working Style

- Based at our Head Office in Wollongong, NSW.
- Requires a strong, visible in‐office presence to engage with the team and clients, with hybrid flexibility available.
- Base Package: $135,000 – $180,000 + superannuation + company vehicle, fuel, and phone benefits.
- Performance Upside: Meaningful performance‐based bonus reflecting the results delivered across revenue, profitability and overall business performance.
- Long‐Term Incentives: Potential for equity or phantom‐equity participation for the right candidate who builds long‐term business value.
- Direct Influence: Work directly with the Directors, with the authority to implement ideas quickly and shape operations.

📌 Head of Operations and Business Development (Wollongong)
🏢 iOpen - Plant Business and Process Automation Solutions
📍 Wollongong