Job Description
Resources Group is seeking an experienced Insights Manager to lead strategic research programmes for major banking accounts. You will develop client understanding of priorities, CX performance, and the competitive landscape while delivering high-quality insights.
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You will mentor junior researchers, contribute to account development, and explore smarter approaches using technology, AI and automation to drive value for clients.
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📌 Insights Manager: Banking Cx & Nps Strategy Hybrid Victoria
🏢 Resources Group
📍 Victoria
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