Managing and updating the flow of homes DCJ email correspondence in WMS and portal
n
n
- Ad-hoc administration and data entry projects from time to time as directed by the Regional Manager
n
- Management of Office administration requirements
n
- Case management and tenant engagement for any escalations
n
- Support Region in achievement of KPI's and Service delivery.
n
- Monthly and Weekly reporting as directed by the Regional Manager
n
- Management escalated matters under the direction of the Regional Manager
n
n
Safety and Zero Harm:
n
n
- Comply with and require others to comply with relevant legislation, standards and Codes of Practice.
n
- Maintain safety, quality and environment as a consistent agenda item at all workgroup meetings.
n
- Provide Downer workers with supervision according to their capabilities to ensure that tasks are performed safely and in accordance with the documented procedures.
n
- Make certain all employees within their area(s) of control receive appropriate training to perform work in a safe, legal and competent manner.
n
- Make certain Zero Harm responsibilities and accountabilities have been communicated to contractors engaged within their area(s) of control.
n
- Allocate appropriate resources to effectively support Zero Harm functions within the business.
n
- Implement the Zero Harm Management Plan and other associated project documentation that identify and control the risks.
n
n
Experience:
n
n
- Robust communication and interpersonal skills, with the ability to convey complex information clearly and effectively.
n
- Strong Experience in administration.
n
n
Skills & Knowledge:
n
n
- Proven experience (2 years) in previous administration support role.
n
- An understanding of the adherence to Key Performance measures
n
- Sound computer literacy and formal reporting and report writing skills
n
- Demonstrate competent communication and interpersonal skills
n
- An understanding of adhering to a department budget.
n