Job Description

Our client is seeking an experienced ServiceNow Developer to support a major banking client on a large-scale ServiceNow transformation program. This role will focus on the design, development, and optimisation of ServiceNow solutions across IT Operations Management (ITOM) and IT Asset Management (ITAM), with a particular focus on HAM, SAM, CMDB, CSDM, Discovery and Service Mapping.

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This is an excellent opportunity to work on a complex enterprise setting, helping to improve service visibility, operational efficiency, and asset governance across a large banking organisation.

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Key Responsibilities

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- Design, develop, configure, and enhance ServiceNow solutions across ITOM and ITAM modules.
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- Implement and support Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities.
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- Develop and maintain a robust and accurate Configuration Management Database (CMDB).
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- Implement and align solutions with the Common Service Data Model (CSDM) framework.
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- Configure and optimise Discovery and Service Mapping capabilities.
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- Develop workflows, integrations, automation, and custom ServiceNow applications.
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- Collaborate with architects, business stakeholders,



and technical teams to deliver scalable and high-quality solutions.
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- Support platform upgrades, enhancements, and continuous improvement initiatives.
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- Contribute to solution design discussions and best-practice implementation approaches.
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- Strong experience as a ServiceNow Developer within enterprise environments.
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Deep expertise across:

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- ServiceNow ITOM
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- ServiceNow ITAM
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- Hardware Asset Management (HAM)
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- Software Asset Management (SAM)
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- CMDB
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- CSDM
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- Discovery
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- Service Mapping
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- Strong ServiceNow scripting and platform development experience.
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- Experience delivering ServiceNow solutions in complex, large-scale organisations.
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- Excellent problem-solving, communication, and stakeholder engagement skills.
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Mandatory Certifications

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- ServiceNow Certified System Administrator (CSA)
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- ServiceNow Certified Application Developer (CAD)
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- ServiceNow Certified Technical Architect (CTA)
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- Experience working within the banking or financial services sector.
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- Experience with enterprise-scale ServiceNow transformation programs.
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- Must be based in Australia.
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- Full Australian working rights.
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📌 ServiceNow Developer (New South Wales)
🏢 Whizdom
📍 New South Wales