Job Description

Location: Melbourne - CBD and Inner Metro suburbs

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Reference: VG/DE/FPIS/1943632

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As a Demand Administrator of the Information Management and Technology team, you will have the opportunity to be part of influencing the new way of working for the department through your robust administrative skills and customer centric approach.

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Enjoy a career that makes a difference by helping to shape the education experience for Victoria.

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Be part of a vibrant Department culture with a strong sense of community and inclusion. Join the Education State. At the Department of Education, we are committed to giving every Victorian the best learningand development experience, making our state a smarter, fairer, more prosperous place.

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The Information Management and Technology Division guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools. The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.

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As a valued member of the diverse IMTD team, you will have the opportunity to be part of influencing the new way of working for the department through your strong administrative skills and customer centric approach.

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Role Purpose

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This is a Fixed Term role until 30 June 2028.

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The purpose of the role is to work with the Chief Information Security Officer and service delivery managers to plan, coordinate and oversee the allocation and completion of design, risk, and assurance services that assist the department in delivering high standards of security.

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This role contributes to the overall success of shaping future use of technology including the use of platforms and product services ensuring they are deployed securely, third party suppliers are meeting the required standards, and services in use are not vulnerable.

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Embedded into the operational teams, the Demand Administrator will be key to deciding what service requests should be completed, balancing decisions against competing priorities and the availability of resources. The Demand Administrator will work with service managers, stakeholders, and vendors across multi-disciplinary ICT functions and business areas, and ensure services expensed are financially tracked to budget.

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Attributes

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- Proven expertise in workforce and portfolio planning and schedulingn n
- Experience in establishing monthly forecasts of staff allocation and utilisation
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- Skills developing operational reports to provide insights on demand, planning and progress views
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- Understanding and implementation experience in establishing prioritisation processes that handle competing demands
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- Mastery in the use of planning and management tools to visualise and oversee progress
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- Experience managing a high demand portfolio
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- Relevant qualification in project management
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For more details regarding this position please see attached position description.

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Further Information

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For more details regarding this position please see attached position description.

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The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

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Applicants requiring adjustments can contact the nominated contact person.

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Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au .

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For further information pertaining to the role, please contact Robert Munoz – Chief Information Security Officer via email [email protected]

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Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

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Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

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Applications close

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11:59pm on Tuesday, 8 September 2026

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📌 Demand Administrator (Victoria)
🏢 State Government Of Victoria, Australia
📍 Victoria