Job Description

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- Provide exceptional customer service and support to internal and external stakeholders.
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- Assist with administrative tasks, ensuring accuracy and compliance with established procedures.
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- Manage and respond to customer enquiries in a timely and professional manner.
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- Maintain accurate records and update systems as required.
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- Collaborate with team members to ensure seamless service delivery.
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- Identify and elevate issues to the appropriate teams when necessary.
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- Contribute to the improvement of processes and procedures within the department.
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- Support ad hoc tasks as required to meet business needs.
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- Provide exceptional customer service and support to internal and external stakeholders.
n
- Assist with administrative tasks, ensuring accuracy and compliance with established procedures.
n
- Manage and respond to customer enquiries in a timely and professional manner.
n
- Maintain accurate records and update systems as required.
n
- Collaborate with team members to ensure seamless service delivery.
n
- Identify and elevate issues to the appropriate teams when necessary.
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- Contribute to the improvement of processes and procedures within the department.
n
- Support ad hoc tasks as required to meet business needs.
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3-month contract with a NSW Government organisationSupporting customers with enquiries

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A successful Shared Services Support Officer should have:

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- Solid communication skills and a customer-focused approach.
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- Proficiency in administrative tasks and data management systems.
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- Attention to detail to ensure accurate and efficient record-keeping.
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- Ability to work collaboratively as part of a team.
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- Problem-solving skills to address and resolve customer enquiries effectively.
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- Adaptability to work in a busy environment.
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- Familiarity with public sector processes is desirable but not essential.
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A public sector organisation based in Sydney.

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- Hourly rate $36.95 + super, paid on a temporary basis.
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- Located in Sydney, offering a convenient location for commuting.
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📌 Shared Services Support Officer (New South Wales)
🏢 Michael Page
📍 New South Wales