Lawpath is seeking a retention-driven skilled to reduce churn and re-engage at-risk clients. You will own conversations, diagnose underlying causes for cancellations, and tailor retention plans across the customer journey, from onboarding to renewal, while collaborating with the Retention Manager to convert insights into actions.
This Sydney-based, hybrid role emphasizes proactive outreach, structured campaigns, and data-informed decisions to protect revenue and drive customer success
#J-18808-Ljbffr
📌 Customer Retention Lead (Hybrid) (New South Wales)
🏢 Lawpath Operations
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.