Job Description

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International SOS is the world's leading travel risk management and health & security partner, with a 12,000-strong team across the globe. Our Sydney Assistance Centre is the beating heart of our 24/7 operation, supporting people travelling or living overseas with everything from medical advice to full-scale evacuations. It's rapid, it's real, and the work you do genuinely changes outcomes for people in need of assistance.

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About the Role

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Based in our Sydney office, the role works a rotating 12‐hour roster between 7am and 8pm with no night shifts. In this role, you'll be the calm, experienced voice supporting callers overseas when they need it most.

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Day to day the role will:

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- Deliver telephone triage and clinical recommendations to people all over the world
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- Liaise with international hospitals, doctors, nurses and allied health professionals to get the full picture on patients who are admitted or being treated overseas
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- Actively involved in medical evacuations and repatriations, working with both operational and senior medical directors.
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- Coordinate with medical, aviation, and operations teams to facilitate timely care for our patients globally
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- Keep case documentation clear and up to date in a busy, supportive environment
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- Work within a large team of nurses, doctors, operational and security experts. You are never alone
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About you

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We're after personable experienced nurses who bring positive,



friendly energy to a high-pressure environment. You'll fit right in if you:

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- Have a genuine, can-do attitude and love being part of a large, friendly and supportive team
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- Are a calm, clear communicator who keeps a level head when things move fast
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- See change as a positive opportunity and a normal part of a growing organisation
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- Are reliable and self-sufficient, the kind of person who works hard through a shift and jumps in to help others when they need it
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- Brings a warm, collaborative approach that fosters a caring and inclusive team culture
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- Previous Emergency, acute or general nursing experience in a hospital setting or pre-hospital care experience is a big plus.
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- Minimum 3 years' hospital nursing experience as an RN
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- Unconditional AHPRA Registration
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- Strong written and spoken English
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- Proficiency in Word and Excel
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- Full Australian working rights
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- Ability to work on-site from our Sydney city office
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- A structured 6-week training program to set you up properly
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- Clear career progression within a genuine global organisation
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- Connection with colleagues at our Assistance Centres around the world
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- The chance to work in an area of corporate nursing that is dynamic, office based and with excellent work/life balance
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- Subject to clinical case and skillset required, You may have the unique opportunity to accompany and assist patients during medical movements worldwide as a medical escort for our clients
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📌 Registered Nurse (Office-based) (New South Wales)
🏢 International SOS group
📍 New South Wales