Knowledge Manager — ITIL Knowledge & Training Lead (New South Wales)

Knowledge Manager — ITIL Knowledge & Training Lead (New South Wales)

28 Aug
|
Tecala Group
|
New South Wales

28 Aug

Tecala Group

New South Wales

Tecala is seeking a Knowledge Manager to join our Service Delivery and Customer Engagement team. This role oversees how process knowledge is captured, communicated, and continuously improved across the business.

You’ll coordinate initiatives, run the Tecala Ideas Portal, and be central to introducing new processes for Operations and Service Delivery teams. If you love turning complexity into transparent documentation and training, this role is for you.

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📌 Knowledge Manager — ITIL Knowledge & Training Lead (New South Wales)
🏢 Tecala Group
📍 New South Wales

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