Job Description

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone.

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Job Description

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We're looking for a Breakfast Manager to lead the morning experience across LiTo Restaurant and Presto — two of the Gold Coast's most distinctive venues. This is not a role for someone who manages by spreadsheet. This is a role for someone who is on the floor, knows their guests by name, coaches their team in the moment, and makes every breakfast service feel like the best one yet.

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THE ROLE

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- Set the standard for every guest interaction — from arrival to farewell
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- Know your VIPs, your regulars, and your first-timers — and make each feel like they're the only one in the room
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- Handle guest feedback and service recovery with composure, empathy, and ownership
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- Create the kind of morning experience guests talk about at dinner
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- Recruit, train, develop, and inspire a high-performing FOH team
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- Run daily pre-service briefings that energise the team and set explicit expectations
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- Manage rosters across a 7-day operation, balancing team wellbeing with business needs
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- Conduct regular check-ins to identify talent, growth opportunities, and any concerns early
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- Foster a culture where people feel seen, valued, and motivated to bring their best every shift
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- Oversee daily operations across LiTo Restaurant, Presto café, and in-room dining
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- Drive revenue through upselling, product knowledge, and a team that genuinely loves what they're selling
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- Manage the daily labour cost across the outlets
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Qualifications

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ABOUT YOU

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- Proven experience as a Restaurant Manager or senior FOH leader
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- A natural with people — guests and team alike — who builds trust quickly and communicates with clarity
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- Strong commercial awareness — you understand the numbers and know how to move them
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- Experience managing rosters, budgets, stock, and the full operational rhythm of a busy venue
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- Comfortable with POS systems (Simphony preferred) and reservations platforms (SevenRooms desirable)
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- A genuine team builder — someone who develops people, not just manages them
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📌 Breakfast Manager (City of Gold Coast)
🏢 AccorHotel
📍 City of Gold Coast