Job Description

BFT Prahran is looking for an experienced, people-first leader to step into the role of Studio Manager at BFT's first-ever studio.

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This is a key leadership role within the business and an opportunity to take ownership of one of our longest-standing and most established communities.

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As Studio Manager, you'll be one of the main faces of BFT Prahran and play a major role in the day-to-day running, growth, culture and overall member experience of the studio.

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You'll work closely with our Head Coach, coaching team and owners to make sure the studio is operating at a high standard across everything from member engagement and retention to sales, team leadership and daily operations.

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THE ROLE

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This is a hands-on position for someone who loves people, enjoys leading a team and takes pride in creating an environment members genuinely want to be part of.

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You'll be responsible for helping drive the growth of the studio while making sure our existing members continue to feel known, valued and looked after.

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On any given day, you could be:

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- Welcoming new members and guiding them through their first experience at BFT
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- Following up trials, leads and membership enquiries
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- Building genuine relationships with members and helping improve retention
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- Leading and supporting the coaching team alongside the Head Coach
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- Maintaining high standards across presentation, service and studio operations
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- Managing day-to-day administration and membership queries
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- Helping organise studio events, challenges and community initiatives
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- Working closely with the owners on studio performance, growth and future opportunities
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- Creating a positive, energetic and accountable team culture
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- Being present in the studio and leading from the front
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This role is about much more than administration.

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We want someone who understands that a great gym is built through relationships, consistency, energy and attention to detail.

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THE MUST-HAVES

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- Certificates 3 and 4 in Fitness, minimum
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- Hands-on coaching experience
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- Demonstrated experience leading people or teams
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- Strong communication and relationship-building skills
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- Experience in sales, customer service, fitness, hospitality or a similar people-focused setting
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- Confidence having conversations around sales, retention and member experience
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- Strong organisation and attention to detail
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- The ability to take ownership and solve problems
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- A positive, reliable and team-first attitude
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- A genuine interest in health, fitness and helping people
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Previous experience within the fitness industry is highly regarded, but for the right person, leadership ability, personality and cultural fit are just as important.

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WHAT WE'RE LOOKING FOR

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We're looking for someone who naturally connects with people.

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Someone who remembers names, notices when a member hasn't been in for a while, follows things up and genuinely cares about the experience people have inside the studio.

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You'll be comfortable holding yourself and others accountable, having honest conversations when needed and setting a strong standard for the wider team.

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You don't need to be the loudest person in the room, but you do need to be present, self-aware, consistent and willing to lead from the front.

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We want someone who treats the studio like it's their own.

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WE'LL PROVIDE

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- Competitive remuneration and performance incentives
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- Ongoing mentoring directly from an experienced ownership team
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- Leadership and professional development opportunities
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- Support from a wider team across five established BFT studios
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- A highly experienced Head Coach and coaching team to work alongside
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- Clear opportunities for progression within BFT Southside
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- Complimentary BFT membership
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- Discounted memberships for friends and family
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- The opportunity to genuinely influence the growth and culture of the studio
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ABOUT US

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BFT Prahran is where our journey started.

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We opened the studio in 2016 and became BFT's first-ever franchisees, making Prahran the first BFT studio in the world.

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Today, Prahran is one of five studios within BFT Southside, alongside South Yarra, St Kilda, Camberwell and Bentleigh.

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Over the years, we've built our business around strong communities, high standards and creating an environment where both members and staff feel valued.

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We believe the best studios are built by great people.

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That means investing in our team, developing future leaders and creating opportunities for people who want to build a genuine career within the fitness industry.

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READY TO LEAD BFT PRAHRAN?

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📌 Studio Manager - BFT Prahran (Williamstown)
🏢 Les Mills Asia Pacific
📍 Williamstown