Job Description

ClientSuccessAssociate–DataCentreOperations

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Kickstartyourcareerindatacentreclientservices,providingessentialsupporttodeliveroutstandingoperationalexperiences.You'llpartnerwiththeClientSuccessteam,takingownershipofcriticaltasksinreporting,issueresolution,andengagementcoordination.

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KeyResponsibilities

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- Guidenewclientsthroughseamlessonboardingandtrainingforsuccessfulprojectlaunches
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- Helporganiseclientworkshops,events,andstrategysessionsthatdeliverrealvalue
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- Build,review,anddistributeregularandcustomreportswithprecisionandinsight
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- Workwithtechnicalteamstotroubleshootandfixdataissuesquickly
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- Preparedata-driveninsightsformeetingsandperformancereviews
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- Handleservicerequestsbyprioritising,tracking,andresolvingwithinagreedtimelines
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- Keepclientsupdatedwithclearcommunicationonissueprogressandresolutions
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- Coordinateclientprojectswhilemeetinginternalstandardsandexpectations
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Skills&Experience;

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- 1+yearsinclientservices,accountcoordination,reporting,orcustomersupport
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- Excellentcommunicationskillsandrelationship-buildingabilitywithinternalteams
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- Positive,eager-to-learnattitudewithstrongattentiontodetail
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- Melbourne-basedgraduateorearly-careerprofessional
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Abouttherole

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- EntrypointtoAPACdatacentreoperationswithcleargrowthpotential
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- HybridMelbournerolesupportingmission-criticalinfrastructure
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- Workwithcutting-edgetechnologyservingAustralia'sdigitaleconomy
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#J-18808-Ljbffr

📌 Data Centre Client Success - Graduate (Victoria)
🏢 IKG Talent
📍 Victoria