Job Description

Concord Tax and Business Solutions – Townsville QLD

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About Us

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We are a friendly and professional accounting practice committed to providing outstanding service to our clients. We are seeking a proactive and personable Receptionist to become the first point of contact for our clients and support our team with a range of administrative duties.

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About the Role

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This is a varied and rewarding position suited to someone who enjoys working with people, has excellent organisational skills, and can confidently manage multiple tasks in a busy office environment.

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Key Responsibilities

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- Greeting clients and visitors in a professional and friendly manner
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- Answering and directing telephone calls
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- Managing appointments
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- Handling incoming and outgoing correspondence
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- Assisting with client onboarding and maintaining client records
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- Data entry and general administrative support
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- Supporting accountants with administrative tasks as required
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- Maintaining a tidy and welcoming reception area
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About You

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- Previous reception or administration experience
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- Excellent communication and customer service skills
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- Strong attention to detail and organisational skills
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- A professional presentation and positive attitude
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- Sound computer skills, including Microsoft Office
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- Ability to work independently and as part of a team
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- Experience working in an accounting or professional services workplace
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- Knowledge of bookkeeping or accounting processes would be an advantage
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What We Offer

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- Supportive and friendly team environment
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- Stable role within a well-established accounting practice
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- Opportunity to develop your skills and grow within the business
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- Competitive salary based on experience
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If you are organised, personable, and enjoy being the face of a professional business, we would love to hear from you.

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📌 Receptionist/Administration (Townsville)
🏢 Concord Tax and Business Solutions
📍 Townsville