Job Description

As the Surgeon Liaison Assistant, you will assist with the day-to-day coordination of surgeon referrals, appointments and communication. Working closely with our Surgeon Liaison & Office Manager, you will provide administrative and coordination support to ensure communication between our surgeons, therapists, patients and clinics is seamless and professional.

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Key responsibilities

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- Assisting with surgeon referrals and post-operative patient coordination
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- Communicating with surgeon rooms, therapists and patients via phone and email
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- Assisting with coordinating appointments and ensuring information is communicated clearly
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- Following up outstanding referrals, appointments and patient information
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- Preparing and maintaining surgeon and patient documentation
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- Assisting with surgeon clinic lists and appointment information
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- Responding to enquiries professionally and in a timely manner
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- Supporting the Surgeon Liaison with administrative tasks and follow-ups
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- Building and maintaining positive relationships with surgeon rooms and healthcare professionals
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- Assisting with improving and maintaining productive administrative processes
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About you

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- Is organised,



reliable and has excellent attention to detail
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- Has a warm and professional communication style
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- Is confident speaking with surgeons, medical practices, therapists and patients
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- Can manage multiple tasks and priorities
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- Is proactive and doesn't wait to be asked to follow something up
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- Has excellent written and verbal communication skills
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- Is comfortable working in a busy healthcare environment
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- Takes pride in providing a high level of service
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- Works well as part of a team and is happy to support others when needed
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- Understands the importance of confidentiality and professionalism
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About us

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At HandsOn Therapy, we are passionate about providing exceptional patient care and creating strong relationships with the surgeons and healthcare professionals we work alongside. We are a growing team that values teamwork and supporting one another, professionalism and accountability, great communication, a positive and welcoming workplace, continuous improvement, and providing an exceptional experience for our patients and healthcare partners.

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📌 Surgeon Liaison Assistant (Queensland)
🏢 HandsOn Hand Therapy
📍 Queensland