Job Description

At Richmond Fellowship Queensland (RFQ), we believe everyone deserves the opportunity to lead a life with meaning, connection and possibility. We're looking for an Administrative Support Officer to join our Service Delivery team in Ipswich and provide the organisation, connection and day-to-day support that helps our people and services thrive.

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This role is about creating the strong foundations that enable great service delivery. You'll be a key point of connection for our team, the people who access our services and the stakeholders we work alongside – helping ensure the everyday operations of the service are responsive, organised and welcoming.

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Working 22.8 hours per week, you'll be a valued part of the service, providing responsive administrative support across the everyday rhythm of the team.

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Administrative Support Officer

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Maximum Term Part‐Time

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Ipswich

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What you'll be doing:

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You'll provide responsive, practical administration support across our Ipswich service, including:

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- Being a welcomingfirst point of contact and responding to phone, email and face‐to‐face enquiries
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- Providing day‐to‐day administrative support to the Service Delivery team and responding to internal and external stakeholders
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- Maintaining accurate records, databases and information systems
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- Preparing correspondence, documents and other administrative materials
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- Coordinating meetings, including room bookings, agendas, minutes and follow‐up actions
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- Supporting local events and functions, including invitations, catering and other arrangements
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- Coordinating vehicles, equipment and shared resources
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- Supporting purchasing and accounts processes, including purchase orders and invoice reconciliation
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- Keeping the office running smoothly through mail, stationery, filing, archiving and general administration
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- Contributing to improvements in administrative systems and processes.
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About You!

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You're an organised and proactive administrator who takes pride in doing things well. You're approachable, solutions‐focused and comfortable being the person others can rely on to keep things moving. You'll bring:

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- Demonstrated administration experience, ideally supported by a Certificate III in Administration or equivalent
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- Strong computer skills, including confidence across Microsoft Office applications
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- Excellent organisation and time management skills, with the ability to prioritise competing demands and meet deadlines
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- Strong attention to detail and a commitment to maintaining accurate information and confidentiality
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- Well‐developed written and verbal communication skills and the ability to build positive relationships with a range of stakeholders
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- Initiative and practical problem‐solving skills, with the confidence to work autonomously when needed
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- A collaborative approach and willingness to contribute to continuous improvement
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Why RFQ?





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At RFQ, we believe everyone deserves the opportunity to live a fulfilling life and feel connected to their community. For more than 50 years, we've supported people across Queensland through services that promote hope, wellbeing, independence and inclusion.

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When you join RFQ, you're joining a purpose‐driven organisation where people come first. You'll be part of a supportive, team-oriented and empowering team that values compassion, respect, resilience and making a genuine difference.

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By joining us, you'll have access to:

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- $71,000 - $78,000 annual base salary (depending on experience) plus superannuation
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- Salary packaging benefits of up to $15,900 for general living expenses, plus an additional $2,650 for entertainment expenses, including access to novated leasing
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- Free Employee Assistance Program (EAP) for you and your immediate family
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- Ongoing learning, career progression and professional development opportunities
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- The opportunity to be part of an organisation that has been supporting Queensland communities for more than 50 years.
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Every role at RFQ contributes to something bigger. Behind every service are people, stories and goals – and this role exists to help make those goals possible.

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Please note that RFQ is an organisation that embraces diversity.

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The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start

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📌 Administrative Support Officer (Ipswich)
🏢 Richmond Fellowship Queensland
📍 Ipswich