1KOMMA5° in Australia is seeking a Customer Care and Experience Manager to lead our national Customer Care function for 80,000+ customers and 500 tickets per week.
You will transform operations from reactive support to a proactive, high‑performance experience, leveraging automation, data and AI to drive performance and commercial value.
This leadership role offers a generous salary of $140k plus super and a chance to shape how we delight customers.
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📌 Senior Customer Experience & Care Leader (City of Gold Coast)
🏢 Insight Resourcing
📍 City of Gold Coast
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