We have aSenior Change Manager opportunity on a 24-month fixed-term contract with Viva Energy Australia. We're looking for experienced professionals who can bring structure to complexity, influence at all levels, and ensure change doesn't just land it sticks.
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The Senior Change Manager will lead change enablement for a major commercial transformation, driving adoption across complex retail and operational environments to deliver tangible business outcomes and embed a unified operating model.
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Responsibilities & Requirements
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- Lead change strategy and delivery for the Retail transformation program and assigned initiatives
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- Partner with business and technology stakeholders to align on change impacts and priorities
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- Conduct change impact and readiness assessments and translate these into practical, role-based actions
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- Translate process and system changes into clear, straightforward and user-friendly guidance (e.g. QRGs, job aids)
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- Design and deliver targeted engagement, communication and training aligned to frontline and operational needs
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- Drive adoption across corporate (including SSO),
operational and frontline retail teams
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- Equip and support leaders (e.g. store and operational leaders) to reinforce and embed change
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- Align change activities to operational delivery to minimise disruption to business and customer experience
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- Monitor and report on readiness, adoption and stakeholder sentiment to project leadership
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- Identify and mitigate change risks, resistance and adoption barriers
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- Support transition to BAU, including post-go-live support and stabilisation
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📌 Senior Change Manager (Victoria)
🏢 Viva Energy
📍 Victoria
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