Job Description

King Street Medical is seeking an experienced and motivated Practice Manager 2IC (Second-in-Charge) to join our busy and growing medical practice.

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Working closely with the Practice Manager, you will assist with the day-to-day operations, staff leadership, patient services and administration of the practice. This is an excellent opportunity for an experienced medical administrator ready to take the next step into a senior leadership role.

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Key Responsibilities

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- Support the Practice Manager with daily practice operations
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- Provide leadership and support to reception, administration and clinical teams
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- Assist with rostering, staff performance, training and onboarding
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- Monitor workflows, patient flow and appointment management
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- Assist with resolving staff and patient concerns
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- Ensure policies, procedures and compliance requirements are followed
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- Support Medicare, billing and administrative processes
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- Assist with accreditation, quality improvement and practice audits
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- Monitor KPIs, data quality and practice performance
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- Assist with stock, resources and general practice requirements
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- Support the introduction of new systems and technology
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- Identify operational issues and work with the Practice Manager on solutions
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- Step into the Practice Manager's duties when required
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About You

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We are looking for someone who:

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- Has experience in medical administration
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- Has robust leadership, communication and organisational skills




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- Can confidently manage competing priorities in a busy environment
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- Is proactive, reliable and able to work independently
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- Has excellent problem-solving and decision-making skills
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- Is confident managing challenging situations
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- Has strong attention to detail
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- Is familiar with Medicare, billing and compliance requirements
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- Has a positive "can-do" attitude and leads by example
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- Best Practice
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- HotDoc or similar booking systems
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- Medicare billing and claiming
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- PRODA
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- RACGP standards and accreditation
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- Staff rostering and workforce management
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- Quality improvement and practice policies
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What We Offer

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- Leadership opportunity
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- Supportive and professional working environment
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- Opportunity to develop your management and leadership skills
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- Varied and rewarding role within a busy medical practice
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- Opportunity to make a genuine impact on the continued growth of the practice
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The Person We Are Looking For

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This role is suited to someone who is ready to take ownership, lead by example and make decisions.

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We are looking for someone who doesn't wait to be told what needs to be done - you see an issue, take initiative and work towards a solution.

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If you're an experienced medical administrator ready to take the next step in your career and become a key member of our leadership team, we'd love to hear from you.

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📌 2IC for Practice Manager (Warrawong)
🏢 King Street Medical
📍 Warrawong