Job Description

Program Support Officer | AO3 | TMR North Coast

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Sunshine Coast | Government Contract | AO3 Pay Scale ($51.13–$56.72/hr)

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Contract | Sept 2026 - Sept 2029

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Block 5 Consulting is sourcing a Program Support Officer to join the Department of Transport and Main Roads (TMR), North Coast Region, working within the Governance and Design team, Stakeholder Management.

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This is a great opportunity for an experienced administrative or program support professional who wants variety, ownership, and the chance to make a real contribution to how a busy government team runs.

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The role

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You'll become the go-to support partner for the Stakeholder Management unit, helping colleagues navigate processes, solve problems, and get things done. Day to day you will:

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- Take joint ownership of a shared high-volume inbox, triaging executive correspondence and enquiries and making sure matters are actioned promptly
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- Provide responsive administrative and operational support that keeps the team organised and focused on outcomes
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- Develop, maintain,



and improve systems, databases, reporting tools, and communication channels
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- Support governance and compliance activities, including accurate record-keeping
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- Compile and coordinate information for reports, dashboards, and updates for senior stakeholders
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- Support community engagement activities, including coordination of materials and stakeholder records
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- Build solid working relationships across the region and be a trusted point of contact
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- Spot opportunities to improve processes and contribute to team-wide projects
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What we're looking for

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- Experience managing a busy, high-volume inbox with accurate, professional communication across a range of stakeholders
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- Strong organisational and time management skills, with the ability to prioritise in a dynamic environment
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- Excellent attention to detail and a commitment to high-quality work
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📌 Program Support Officer (Queensland)
🏢 Block 5 Consulting
📍 Queensland