Job Description

National Account Manager – Coles

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FMCG – Fresh Food

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Are you a commercially astute FMCG leader ready to shape the national strategy for one of Australia's most important retail partnerships?

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PMFresh is seeking an exceptional National Account Manager – Coles to lead, influence and grow our partnership with Coles Group at a national level.

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This is a high-impact, senior commercial role with full P&L; ownership and responsibility for delivering sustainable growth across Fresh Convenience, Salads, Ready-to-Eat and Snacking.

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About the Role

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The National Account Manager – Coles is the senior commercial lead responsible for shaping and driving PMFresh's end-to-end strategy, performance and partnership with Coles nationally.

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You will:

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- Own and manage the total Coles P&L;
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- Lead Joint Business Planning (JBP)
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- Drive category growth and innovation
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- Guide cross-functional execution across the business
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This role plays a pivotal part in the long-term strategic direction of PMFresh's Coles business.

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Key Responsibilities

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- Serve as the senior voice of the customer internally, influencing strategy and business planning.
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- Set and execute the multi-year commercial strategy aligned to PMFresh's corporate plan.
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- Lead annual Joint Business Planning (JBP), defining growth pathways and shared priorities.
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- Act as primary relationship owner across Buying, Category, Quality, Supply Chain and Executive stakeholders.
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- Influence capex,



NPD resourcing and operational investment decisions based on long-term commercial impact.
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- Own the total Coles P&L; including sales, gross margin, trade spend and profitability.
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- Lead commercial negotiations covering trading terms, pricing, promotional strategy and long-range commitments.
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- Identify margin expansion opportunities across mix, cost optimisation, innovation and supply chain.
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- Drive robust forecasting, scenario planning and performance reporting to Executive leadership.
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Customer & Category Leadership

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- Shape category strategy across salad kits, bowls, fruit, snacking and ready-to-eat.
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- Provide insight-led recommendations to strengthen PMFresh's thought-leadership position.
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- Leverage data, shopper insights and market trends to unlock growth.
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- Champion the Coles innovation pipeline from concept to launch.
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- Lead cross-functional collaboration (PD, Technical, Procurement, Supply Chain, Operations).
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- Ensure innovation is commercially viable and operationally executable.
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Reporting, Insights & Digital Enablement

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- Deliver accurate sales, margin and forecast reporting.
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- Monitor competitor activity and consumer shifts.
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- Ensure robust commercial governance and compliance.
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What Success Looks Like

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- Achievement of revenue, margin and profitability targets
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- Delivery of joint business plans and category objectives
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- Optimised trade spend ROI and forecasting accuracy
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- Strengthened executive-level customer partnership
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About You

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- You are a commercially sharp, relationship-driven leader who thrives in high-stakes retail environments.
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- 3+ years in FMCG/retail commercial leadership
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- Significant experience managing major supermarket customers (Coles experience highly regarded)
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- Proven ownership of a complex national P&L;
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- Strong commercial negotiation and strategic planning capability
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- Advanced category analysis and growth strategy design skills
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- Exceptional stakeholder engagement and influencing skills
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- A genuine passion for food and fresh innovation
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- Experience in fresh or chilled food manufacturing
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- Knowledge of Coles systems (Supplier Portal, Supplier Central)
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- Exposure to private label manufacturing and NPD processes
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Why Join PMFresh?

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- Senior strategic leadership role with national impact
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- Full commercial ownership and executive visibility
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- Opportunity to shape innovation across Australia's leading fresh categories
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- A business passionate about quality, freshness and continuous improvement
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If you're ready to lead one of PMFresh's most critical partnerships and drive meaningful commercial growth, we would love to hear from you.

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📌 National Account Manager (Victoria)
🏢 seek.com.au
📍 Victoria