Job Description

The organisation operates within the hospitality sector, offering a variety of services including function centres and venues, wedding receptions, and social clubs. They are dedicated to delivering exceptional experiences and maintaining high standards across their operations.

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About the role

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The Events & Functions Manager will be pivotal in leading the planning and execution of a diverse range of events. This role demands a strategic approach to enhance the organisation's events offering, with a significant focus on weddings and corporate functions.

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Key responsibilities

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- Lead the planning, coordination, and delivery of events and functions across the organisation
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- Oversee event operational plans, venue setups, and Banquet Event Orders
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- Provide leadership, coaching, and support to team members involved in event delivery
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- Build strong relationships with clients and manage the customer journey from initial enquiry through to event completion
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- Work collaboratively across departments to ensure seamless event execution
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- Drive opportunities to increase event bookings, particularly focusing on weddings, functions, and revenue growth
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- Manage event operations, staffing requirements, resources, and venue assets
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- Proactively manage customer enquiries, feedback, and complaints
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- Maintain high standards of service, presentation, safety, and compliance
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- Contribute to the continuous improvement and growth of the organisation's Events & Functions.
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Skills & experience

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- Proven experience in events, functions, hospitality, or venue management
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- Strong capability in wedding sales and coordination, with a focus on delivering exceptional client experiences
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- Demonstrated ability to plan and deliver corporate events, conferences, and large-scale functions
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- Strong leadership capability with experience in coaching and developing teams
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- Excellent organisational skills and the ability to manage multiple events and competing priorities
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- Strong communication, sales, and relationship-building skills
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- A solid understanding of food and beverage operations and event logistics
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- Current RSA and RCG certifications
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- A Certificate IV or Diploma in Event Management, Hospitality Management, Business, or equivalent industry experience.
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What's in it for you

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- Opportunity to lead and shape the events strategy within a reputable organisation
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- Exposure to a variety of events, enhancing your professional experience
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- Collaborative work workplace with a focus on team development and support
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- Competitive salary range of $105,000 – $125,000 + super.
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As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

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📌 Events & Functions Manager (New South Wales)
🏢 Frog Recruitment
📍 New South Wales