Job Description

Keep Business Moving During a Major Transformation

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Edmac Australia is a leading supplier of aftermarket parts and solutions for air compressors, vacuum pumps and compressed air systems, supporting customers across a wide range of industrial sectors.

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We're looking for a Sales Support Coordinator to join our Tullamarine-based team on a fixed-term contract and support the business through an exciting SAP migration project. In this role, you'll help ensure seamless day-to-day operations and the exceptional service our customers expect.

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We're looking for a Sales Support Coordinator to join our Tullamarine-based team on a fixed-term contract and support the business through an exciting SAP migration project. In this role, you'll help ensure seamless day-to-day operations and the exceptional service our customers expect.

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What You'll Be Doing

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- Processing customer quotations and sales orders accurately and efficiently
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- Managing customer enquiries and providing timely updates on order status
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- Coordinating with warehouse, procurement and logistics teams to support seamless order fulfilment
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- Maintaining customer records, sales documentation and system data within ERP systems
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- Supporting day-to-day sales operations and administrative activities to ensure high service levels are maintained
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- Building strong relationships with customers and internal stakeholders while helping maintain operational continuity throughout the SAP migration project
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What You'll Bring

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- 2-3 years' experience in sales support, customer service, sales administration or a similar role.
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- Preferred to have experience in aftermarket parts and consumables.
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- Strong customer service focus with the ability to build positive relationships and provide exceptional support
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- Excellent communication skills and a professional, solutions-focused approach
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- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
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- High attention to detail and accuracy when processing orders, quotations and documentation
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- Experience using ERP systems (SAP experience highly regarded) and proficiency in Microsoft Office applications
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- Competitive remuneration Salary package of $75,000-$85,000 + Super (pro rata), commensurate with experience.
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- Make a real impact play a key role in supporting a major business transformation while helping maintain exceptional customer service and operational efficiency.
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- Be part of a close-knit team join a collaborative small business where your contribution is valued and makes a genuine difference.
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- Variety in your day enjoy a diverse role combining customer service, sales support, order processing and operational coordination.
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- Develop your skills gain exposure to ERP systems, cross-functional collaboration and business operations within a growing organisation.
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- Supportive team culture work alongside experienced colleagues in a friendly, cooperative and customer-focused environment.
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