Infosys seeks a Customer Service Desk Specialist/Analyst – Enterprise Mobility to deliver ITSM support for UEM/MDM platforms (Intune, Workspace ONE, Ivanti). Located in Melbourne/Sydney, hybrid work is available. Salary range 82,544–87,992 AUD annually with potential enhancements.
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You will triage incidents, assist with device enrolment, and support major incident processes while ensuring ticket quality and SLAs. Candidates with 5+ years in enterprise mobility and ITIL basics are preferred.
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📌 Enterprise Mobility Service Desk Specialist (Victoria)
🏢 Infosys
📍 Victoria
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