We are looking for a Technical Advisor to join our busy and professional Service Department on a full-time basis.
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This is an exciting opportunity for a motivated automotive professional who is passionate about delivering exceptional customer service and providing technical support within a fast-paced dealership setting.
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About the role
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As a Technical Advisor, you will act as the key link between our Service team, Technicians, and customers, ensuring repairs and maintenance are accurately diagnosed, communicated, and completed to the highest standard.
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Key responsibilities
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- Assisting with technical diagnosis and repair enquiries
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- Supporting Service Advisors and Technicians with technical information
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- Liaising with customers regarding vehicle concerns and repair recommendations
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- Monitoring workshop productivity and repair quality
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- Working closely with Toyota technical support when required
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- Ensuring a positive customer experience throughout the service process
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- Maintaining accurate repair documentation and records
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About you
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- Previous automotive industry experience, preferably within a dealership environment
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- Strong technical knowledge of vehicle systems and diagnostics
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- Excellent communication and customer service skills
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- The ability to work collaboratively with both customers and workshop staff
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- Strong organisational and problem-solving abilities
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- A current driver's licence
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- Toyota experience (highly regarded but not essential)
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Benefits
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- A secure full-time position with a leading Toyota dealership
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- Ongoing training and development opportunities
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- A supportive and professional team setting
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- Career progression opportunities within the Torque Toyota group
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- Competitive remuneration package
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About us
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Torque Toyota Albion is a leading Toyota dealership with a busy and professional Service Department.
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📌 Technical Advisor (Victoria)
🏢 Torque Toyota
📍 Victoria
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