APAC Customer Support Manager — AI-Driven Ops (New South Wales)

APAC Customer Support Manager — AI-Driven Ops (New South Wales)

28 Aug
|
Ingram Micro
|
New South Wales

28 Aug

Ingram Micro

New South Wales

Ingram Micro Australia is seeking a hands-on Manager, Customer Support to lead the APAC support team in Sydney. This role drives escalations to resolution, optimizes workflows, and ensures timely, clear communication with customers.

You will leverage automation and AI tools within the support stack to reduce routine volume and focus on high‑value problems, while coaching the team toward continuous improvement and robust KPI performance. Bachelor's degree required.

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📌 APAC Customer Support Manager — AI-Driven Ops (New South Wales)
🏢 Ingram Micro
📍 New South Wales

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