Our client is a growing electrical, plumbing, and maintenance company delivering high-quality work and reliable service across Melbourne. They're organised, fast-moving, and focused on creating a smooth experience for both their clients and technicians.

About the Role

As Office Manager, you'll be the backbone of the office, overseeing job scheduling, client communication, invoicing, and compliance documentation while keeping internal systems and records running smoothly. Reporting directly to the Director, you'll play a key role in driving efficient workflows and ensuring a professional experience for every client, tenant, and technician who deals with the business.

This is a hands‑on role suited to someone who takes initiative, thrives on staying organised, and enjoys being the person who keeps everything on track.

Key Responsibilities

Oversee job scheduling and coordinate technicians in line with operational priorities

Manage client and tenant appointments, bookings, enquiries, and follow-ups

Own the invoicing process, ensuring invoices are prepared and issued accurately and on time

Maintain and improve job management and invoicing systems, ensuring all job information is complete and up to date

Prepare, issue, and file compliance certificates and documentation

Maintain accurate records, job files, and internal systems

Provide administrative support and guidance to the operations and management teams

Act as a key point of contact for clients, tenants,



technicians, and internal staff

Handle company and client information with confidentiality and professionalism

Help identify and implement improvements to office processes and procedures

Skills and Experience

Previous experience in an office management, administration, or office support role (trade or service industry highly regarded)

Strong organisational skills and excellent attention to detail

Proven ability to manage multiple tasks and priorities in a fast‑paced environment

Confident, professional communication skills, both written and verbal

Experience using job management, invoicing, or accounting systems (preferred)

Competent computer skills, including email and document management

Ability to work collaboratively with operational and field teams

A proactive, can‑do approach and genuine commitment to workplace standards

Why Join Us

Family‑owned business

Supportive and growing team environment

Secure role within a company expanding across multiple trade divisions

Competitive pay based on experience

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How much notice are you required to give your current employer?
- What's your expected hourly rate?

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📌 Office Manager (Melbourne)
🏢 GuidedHR
📍 Melbourne