Job Description

Join an Australian‐owned, family‐run business that takes pride in delivering practical, modern solutions to the construction industry.

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Known for reliability, craftsmanship, and a commitment to continuous improvement, this organisation supports builders, engineers, and project teams with smart, efficient products that help streamline onsite workflows and improve project outcomes. With a robust focus on quality, safety, and long‐term partnerships, they've built a reputation as a trusted supplier across residential, commercial, and large‐scale developments.

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We are seeking an experienced and proactive Office Administrator (based in Campsie) who is reliable, motivated, and confident working in a busy, blue‐collar environment. In this role, you'll support our sales, customer service, and operations teams by managing orders, coordinating enquiries, and keeping day‐to‐day workflow running smoothly across the business.

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Key Responsibilities:

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- Process and manage customer orders accurately
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- Handle incoming customer enquiries via phone, email, and online platforms
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- Support the sales team with quotes, pricing, product information, and general enquiries
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- Generate POD Dockets and liaise with dispatch team to ensure timely deliveries
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- Maintain and update customer, pricing, and product data
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- Coordinate with production, warehouse, and logistics teams to ensure timely order fulfilment
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- Monitor order progress and provide updates to customers as required
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- Generate basic reports and insights using Excel and internal systems
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Skills and Experience:

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- Proven experience in office administration, customer service, or a similar support role
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- Strong attention to detail with the ability to process orders accurately
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- Confident communicator across phone, email, and online platforms
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- Reliable, motivated, and proactive — someone who takes initiative and follows through
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- Comfortable working in a fast‐paced, blue‐collar setting with multiple moving parts
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- Ability to coordinate with sales, warehouse, production, and logistics teams
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- Solid computer skills, including Excel and basic reporting
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- Strong organisational skills with the ability to prioritise and stay on top of workflow
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What We Offer

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- Full-time permanent position, 7.00 am to 3.30 pm
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- Stable, long‐term role with a respected Australian, family‐owned business
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- A supportive, blue‐collar team culture where reliability, teamwork, and respect are valued.
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- Varied position with exposure across sales, operations, dispatch, and customer service
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- Training and support to help you settle in and succeed
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- Opportunities to expand your skills across multiple areas of the business
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- A role where initiative is recognised and rewarded
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- Supportive team that encourages continuous improvement
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- Onsite parking available for convenience
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📌 Office Administrator (New South Wales)
🏢 Danacom Communication
📍 New South Wales