Job Description

Job Type: Permanent position | Part time position

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Job Description

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Macarthur General Practice is offering a position for a medical receptionist 2-3 days per week, with potential for increased hours for the right candidate.

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ESSENTIAL CRITERIA

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- Demonstrated ability to maintain a high level of professionalism and confidentiality
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- Demonstrated excellent communication skills, both written and verbal
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- Ability to work independently, show initiative and work productively within a team environment
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- Ability to communicate with a diverse range of people
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- CPR training or willingness to undergo same
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- Demonstrated organisational skills with the ability to prioritise
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- Computer literacy
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DESIRED CRITERIA

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- Previous experience in a medical reception or similar administrative position
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- Previous experience in use of Medical Director and Pracsoft
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- An understanding of the Medicare Benefits Schedule
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- Demonstrated patient/customer focused approach in service provision
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KEY PERFORMANCE AREAS RECEPTION

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- Open and close practice as per set procedure
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- Greet patients and other visitors to the practice in a courteous and efficient manner
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- Answer the telephone in a courteous and skilled manner
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- Schedule appointments for patients following set procedures
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- Bill patients appropriately and issue with invoice/receipt
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- Enter and update patient registrations in computer
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- Liaise with referring doctors, hospital staff, pharmacists etc as required
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- Deal with emergencies when required, following set procedures
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- Assist clinical staff by attending to administration tasks (eg. making phone calls, photocopying) as required
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- Check and manage internal emails
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- Attends general housekeeping such as tidying and cleaning of waiting room when necessary
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ADMINISTRATION

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- Recall patients as directed by clinical staff
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- Prepare outgoing mail
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- Open and distribute incoming mail
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- Type medical reports/documents with a high level of accuracy as required
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- Scan and/or file patient correspondence, results etc
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- Batching Medicare and Veterans Affairs
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- Balance daily receipts
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- Ensure banking processed
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- Ensure all forms, stationery and information sheets are adequately stocked
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- Other administrative duties as directed by Practice Director
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SAFETY AND QUALITY MANAGEMENT

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- Participates in practice risk management and quality improvement processes
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- Participates in general practice accreditation processes
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- Actively participates in staff meetings
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- Attends educational activities when required
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- Recognises and works within own level of competence
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- Maintains accurate, contemporaneous and complete patient records consistent with legal requirements and organisation policy
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- Monitors work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies and guidelines
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- Exercise confidentiality with rega Apply
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📌 Medical Receptionist (Campbelltown)
🏢 HealthcareLink Trust
📍 Campbelltown