Job Description

As a Trainee Service Advisor, you will:

- Be the primary point of contact for customers, ensuring a seamless and positive service experience.
- Coordinate bookings, repair orders, and service delivery with precision and efficiency.
- Promote and upsell additional services while ensuring customer satisfaction and retention.
- Collaborate with the Service Manager and team to foster a professional and supportive workplace culture.,
- Greet customers warmly and assist them with booking and repair needs.
- Liaise with technicians to ensure timely and quality service delivery.
- Provide detailed explanations of service work and recommend additional options as needed.
- Monitor and maintain accurate records, ensuring all repair orders are signed and agreed to by customers.
- Uphold workplace health and safety standards at all times.

About the Candidate

Are you passionate about providing exceptional customer service and building lasting relationships?

Do you thrive in a dynamic, fast-paced environment? ,





- A customer-focused mindset with strong communication and negotiation skills.
- The ability to prioritise tasks effectively in a high-pressure workplace.
- Technical knowledge of automotive servicing is highly regarded.
- Proficiency in computer systems, particularly Titan software.

Work Environment

- A competitive salary package under the Vehicle Repair, Service and Retail Award 2020.
- Opportunities for professional development, including manufacturer and internal training.
- A supportive team environment with a strong focus on workplace safety and employee well-being.
- Career progression opportunities within a growing dealership.

Why Whitsunday Autos?

- We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.
- Be part of a dealership that values its team members and fosters a culture of growth and collaboration.

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📌 Trainee Service Advisor - Automotive (Townsville City)
🏢 Uworkin
📍 Townsville City