Tide Café is seeking an experienced Waiter to join our front-of-house team in a permanent full-time position.
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We are looking for someone with strong hospitality experience who can provide professional, efficient and friendly service in a busy café environment.
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The Role
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Working as part of our front-of-house team, your responsibilities will include:
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- Greeting and seating customers
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- Presenting menus and providing advice on food and beverage selections
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- Taking food and beverage orders accurately
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- Providing professional service
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- Serving meals and beverages to customers
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- Clearing and resetting tables
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- Checking customer satisfaction throughout service
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- Processing customer payments
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- Communicating effectively with kitchen and front-of-house staff
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- Responding to customer enquiries and special requests
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- Providing information regarding menu items, ingredients and dietary requirements
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- Maintaining cleanliness and presentation of dining and service areas
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- Assisting with opening and closing procedures
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- Supporting junior front-of-house employees when required
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- Maintaining food safety, hygiene and workplace health and safety standards
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About You
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Skill and experience required:
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- Previous experience as a waiter or in a similar food and beverage service position
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- Good knowledge of food and beverage service
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- Excellent communication and interpersonal skills
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- The ability to work efficiently in a busy hospitality environment
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- Strong attention to detail
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- A professional and reliable approach
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- The ability to work effectively as part of a team
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- Availability to work weekends and public holidays as required
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Relevant hospitality qualifications and demonstrated experience in a busy café or restaurant workplace will be highly regarded.
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A flexible roster will apply across the café's operating hours, including weekends and public holidays.
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Tide Café is an established Townsville hospitality business providing quality food, beverages and service to a large and diverse customer base.
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We are looking for an experienced hospitality professional who takes pride in providing excellent customer service and is interested in becoming a long-term member of our team.