Job Description

At RMS, our people build scalable technology for the hospitality industry worldwide. We are in a high-growth, high-impact phase, applying data and AI to how we design, build, and evolve our SaaS platform. We are building for scale, speed, and long-term innovation. At RMS, every person is empowered to own their space, challenge the status quo, and make a meaningful impact.

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Your Impact

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The Senior Sales Engineer is the most senior technical pre-sales resource in our global team and the standard-setter for how pre-sales is executed at RMS. You will own the most complex, high-value opportunities while actively elevating the capability of the Sales Engineer function around you. This is a role for someone who is equally at home closing a technically rigorous deal and coaching a colleague through their next one.

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What you'll be doing

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- Leading technical pre-sales on the most complex and strategically significant opportunities, partnering with senior sales stakeholders to deliver demos that set the bar for the team
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- Preparing solution architectures aligned to customer needs, integrations, and scalability requirements
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- Owning the RFP and tender response process for high-priority submissions, including the content library strategy and quality standards across all SE work
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- Serving as the team's deepest technical resource on the RMS product suite, integrations, and the broader hospitality tech ecosystem
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- Mentoring and coaching Sales Engineers through deal reviews, structured feedback, and capability development
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- Embedding AI-first practices across pre-sales workflows to accelerate output quality and team efficiency
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- Partnering with Product and Engineering to feed market insight into the roadmap
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What you'll bring

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- Significant experience in a senior or lead pre-sales,



sales engineering, or solutions consulting role within SaaS or technology
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- Proven ability to deliver complex, high-stakes demos and technical proposals, and lead others in doing the same
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- Experience building or improving pre-sales processes, tools, or content libraries
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- Strong technical understanding of SaaS products, APIs, integrations, and cloud architecture
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- Excellent communication and presentation skills, equally effective with technical and executive audiences
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- Demonstrated ability to leverage AI tools to produce faster, higher-quality pre-sales outputs
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Desirable: background in hospitality technology or property management systems, familiarity with PCI DSS or GDPR requirements, and experience in a globally distributed team.

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Why RMS?

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Growth and Progression:

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You will have the chance to expand your scope, develop new skills, and progress your career as the business scales.

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Ownership and Autonomy:

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You are trusted to own your work and make decisions. We value accountability, initiative, and people who take pride in delivering outcomes.

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Work That Matters:

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Your work will have visible impact. You will contribute to meaningful initiatives that shape how our platform evolves and how customers succeed.

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Exposure to AI and Modern Ways of Working:

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We actively invest in AI-enabled capabilities and smarter ways of working, giving you the opportunity to learn, adapt, and build skills that matter for the future.

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Flexible, Hybrid Working:

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We support flexible ways of working, balancing focus time at home with collaboration and connection when working together in person.

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Inclusive and Supportive Culture:

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We are cooperative, down-to-earth, and supportive. Diverse perspectives are welcomed, ideas are encouraged, and people are treated with respect.

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📌 Senior Sales Engineer (Victoria)
🏢 RMS
📍 Victoria