The Clinical Educator functions as a clinical and product expert and is responsible for working with the ICU Medical sales team to advance the sales process and maximise customer satisfaction through in-service education and training programs, clinical and product troubleshooting, including follow-up activities.

- Conducts and leads in-services and educational sessions relative to ICU products during evaluations, conversions, and trouble-shooting
- Promotes/sells/secures opportunities for product training & support from existing and prospective customers through a relationship-based approach
- Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs in collaboration with sales & management team
- Demonstrate a detailed understanding of product range and clinical application
- Assists the sales team with the provision of effective clinical support, teaching and education of ICU products
- Delivery of programs to support ICU products in the clinical setting
- Makes telephone calls and in-person visits and presentations to customers as directed
- Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services as required
- Keeps up to date with product applications, technical services, and changes in clinical demands
- Participates in trade shows and conventions as required
- Awareness and alignment to ICU Medical’s QMS policies and procedures
- Observance and compliance with WHS legislation and policies

Knowledge,



Skills & Experience:

- Current registration with the Australian Health Practitioner Regulation Agency is required, however previous registration will be considered
- Commitment to a high standard of nursing care
- Demonstrated clinical teaching and facilitation skills
- Understanding of teaching and learning in the healthcare setting
- Ability to determine clinical solutions for customers
- Effective communication & interpersonal skills with problem solving ability
- Must be able to work both independently and within a team environment
- Must possess excellent verbal and written communication skills
- Proficiency in using Microsoft Office Suite applications
- Must have Australian or New Zealand working rights
- Must have a valid driver’s license
- Must have, or must be able to obtain, clearance to access hospital/medical/healthcare facilities, including paediatric facilities

Travel Requirements:

- Requires regular travel, local as well as interstate (could be up to 50% of the time), this may include overnight travel

Physical Requirements and Work Environment:

- Customer site visits may require work to be performed within a hospital or clinical setting. Guidelines established for working in such an environment must be followed
- Regular driving is required in order to travel to customer sites

Please note that this role is hybrid and must be performed from the location specified in this advertisement; fully remote arrangements or relocation to another location are not currently available.

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📌 Clinical Educator (New South Wales)
🏢 ICU Medical
📍 New South Wales