Job Description

Functional Analyst

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Initial contract until October 2027 + Possible extension

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Brisbane CBD – Hybrid and Flexible working available

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In partnership with our Queensland Government client, we're seeking an experienced Functional Analyst to support a large-scale Dynamics 365 and Power Platform transformation program.

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Working within an Agile delivery team, you'll analyse business requirements, configure platform solutions, and help deliver outcomes across Dynamics 365, Dataverse, Power Platform, Azure and Microsoft Fabric-aligned streams.

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What you'll be doing

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- Gather and analyse business requirements
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- Facilitate workshops with business stakeholders
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- Produce functional specifications and acceptance criteria
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- Define business rules, process flows and data requirements
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- Configure Dynamics 365 and Dataverse solutions
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- Build prototypes to validate requirements
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- Configure model-driven apps, forms and views
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- Develop business rules and workflow solutions
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- Support backlog refinement and sprint activities
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- Collaborate with architects, developers and testers
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- Support SIT, UAT and defect management
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- Contribute to business readiness and documentation
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What you need to bring

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- Experience as a Functional Analyst, Functional Consultant or Business Analyst
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- Strong Dynamics 365 Customer Engagement experience
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- Hands-on Dataverse and Power Platform expertise
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- Experience with model-driven apps and configuration
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- Knowledge of forms, views, business rules and workflows
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- Experience with Power Automate
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- Strong requirements gathering and documentation skills
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- Agile project delivery experience
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- Excellent stakeholder engagement skills
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- Experience supporting testing and solution validation
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Bonus points for

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- Dynamics 365 Customer Service
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- Project Operations or Customer Insights
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- Power Pages experience
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- Government or regulatory project experience
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- Azure DevOps experience
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- Dynamics 365 or Power Platform certifications
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- Business Analysis or Agile certifications
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Why consider this role?

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- Major enterprise transformation program
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- Build-phase delivery environment
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- Strong focus on Dynamics 365 and Power Platform
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- Collaborative Agile team
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- Adaptable work arrangements considered
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- Potential contract extension available
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At Clicks we embrace diversity, inclusion and equal opportunity. First Nations people are encouraged to apply.

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We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or [email protected]

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📌 Funtional Analyst (Queensland)
🏢 Clicks It Recruitment
📍 Queensland