Job Description

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- Entry Level Customer Service - Training & Development Provided.
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- Location: St Leonards - Close to Public Transport (Flexibility Offered).
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- Mandarin AND Cantonese Proficiency in Speaking and Writing is required.
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The Organisation

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We are currently seeking multiple Customer Service Consultants for our client operating in the Financial and Technology Industry. Located in St Leonards, you will have the opportunity to work with a highly talented and motivated team across the APAC Region. This role is a 6-month contract with hybrid work-from-home options readily available, however must be based in Sydney.

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The successful applicant will work with our corporate clients assisting in their Customer Service team. Those with a positive attitude, attention to detail and desire to offer the best service experience, will be best suited to the role.

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Mandarin AND Cantonese Proficiency in speaking and writing is required.

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The Opportunity

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This is an excellent opportunity for a knowledgeable and motivated individual who wants to advance their career in a fast-paced industry. This company will provide you with all the necessary skills and resources to excel.

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Your duties will include, but are not limited to:

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- Responding to all customer enquiries via inbound calls regarding products, returns and placing orders.
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- Providing exceptional customer service and administrative support to all stakeholders of the business and ensuring accurate data is maintained.
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- Assisting the sales and marketing team with promotional activities when required.
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Desired Skills and Experience

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- Strong communication skills, and the ability to build customer rapport.
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- An eagerness to learn recent things and grow your knowledge.
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- Proficiency in Mandarin AND Cantonese
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Hours of Work

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The role operates on a rotating roster. You must be able to work any day and time as the Contact Centre operates 7 days per week 24 hours per day.

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📌 Contact Centre Representative - Chinese Speaking (New South Wales)
🏢 TEKsystems
📍 New South Wales