A huge, well-established organisation with a strong national presence and decades of history behind it. They operate at serious scale, backed by a large global network, and are known for being a stable, secure employer that invest in their people. A great opportunity to join a business with real longevity and room to grow.
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About the Role
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A outstanding opportunity has opened for an experienced Credit officer or Senior credit controller (Assets Specialist) to join a well-established organisation's recoveries function. Sitting within a small, focused team, you'll manage a portfolio of complex, higher-risk accounts and negotiate structured recovery outcomes directly with customers.
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What You'll Be Doing
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- Managing a portfolio of complex, aged, or higher-risk accounts
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- Negotiating payment plans and recovery arrangements
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- Handling difficult conversations professionally, balancing firmness with fairness
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- Assessing each account on its individual merits rather than a one-size-fits-all approach
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- Working closely with the Recoveries Manager and wider specialist team
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About You
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- Experience in credit control, collections, or recoveries within a complex or high-stakes environment
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- Confident, firm negotiator who can also read nuance and context
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- Comfortable managing difficult or sensitive conversations
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- Background in banking, insurance, aged care, or similar sectors highly regarded
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- A team player who thrives in a small, close-knit specialist function
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What's On Offer
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- $90-110k Inclusive of Super
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- 3 days in the office and 2 days WFH
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- Melbourne based role
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- Close to Train station
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