Job Description

For over 30 years, Carman's has built a leading breakfast and snacking portfolio across Australia and international markets. We are a 100% Australian-owned family business, proudly manufacturing all products locally.

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Due to an internal move within our sales team, we have an exciting opportunity for a commercially driven National Account Manager to join the team to manage a major national grocery customer. Reporting to the Executive General Manager of Sales, you will be accountable for delivering sales, profit, and category growth through strong customer partnerships and disciplined execution.

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Key Responsibilities

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- Build strong, cooperative partnerships with key customer stakeholders, representing their strategy and growth priorities internally
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- Lead the annual joint business/category plan process and report monthly on customer performance as part of the Integrated Business Planning (IBP) cycle
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- Deliver sales, volume and margin growth in line with budgeted targets
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- Develop and execute promotional plans, category reviews and new product launches in partnership with Category, Revenue Management and Marketing teams
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- Partner with Demand Planning and Customer Supply Chain teams to deliver accurate forecasting and supply outcomes
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- Manage customer activation initiatives with Marketing and the Field team to support growth objectives
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- Build strong cross-functional relationships across the business to enable effective execution
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About You

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- Demonstrated experience within grocery, managing a major national account
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- Sound understanding of the current retail landscape and market trends
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- High level of financial and commercial acumen
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- Ability to build authentic relationships, both internally and with the customer
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- A passion for improving outcomes, with the ability to think outside the square and drive initiatives
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- Exceptional verbal and written communication skills
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- Ability to manage multiple priorities and a willingness to take on tasks to get the job done
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- Ability to travel interstate on a regular basis
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What We're Offering

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- Hybrid working arrangements (Tuesdays we're all in the office and eat lunch together!)
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- A wellbeing program including free weekly yoga and gym classes. Use the gym at your leisure - we even have a sauna and massage room
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- Free parking directly opposite the building
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- Walking distance to Huntingdale train station
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- Free, barista-made coffee from the Carman's Kitchen Store via our Coffee Concierge service, plus an on-site chef serving fresh, healthy subsidised lunches daily
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- Free snacks, breakfast and fruit, plus a bag of Carman's products to take home each week
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- A day off on your birthday
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- A half-day off each quarter for personal errands
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- Two doona days per year
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- Thursday afternoon drinks!
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📌 National Account Manager - Grocery (Yallourn)
🏢 Carman's Fine Foods
📍 Yallourn