Job Description

Network Customer Support Technician
n Bundoora, VIC

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This is a hands-on technical role where you'll work alongside an experienced team to keep the AllDayRTK network performing at its best.

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You'll help monitor and maintain the network, troubleshoot technical issues, support our customers and assist with the deployment and maintenance of GNSS infrastructure.

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It's a varied role combining technology, problem-solving, customer support and occasional field work — ideal for someone who enjoys figuring out how things work and wants to continue developing their technical expertise.

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Key responsibilities include:

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- Build, test and maintain GNSS CORS equipment
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- Monitor network systems and identify and troubleshoot technical issues
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- Assist with the installation and maintenance of network infrastructure
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- Support system upgrades, testing and continuous improvement initiatives
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- Work with the wider team to deliver a consistently high level of customer service
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- Travel to network and customer sites when required
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About You

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You're technically curious, practical and enjoy solving problems.

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You don't need to know everything about GNSS or CORS networks from day one. We're looking for someone with a strong technical mindset, a willingness to learn and a genuine interest in technology.

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You bring:

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- Experience in a technical, electronics, communications, surveying, IT or similar technical environment
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- Strong troubleshooting and problem-solving skills
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- Good computer literacy and confidence learning new technology
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- Excellent attention to detail
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- Strong communication and customer service skills
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- Ability to work independently and as part of a technical team
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- A proactive approach and willingness to learn
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- Current Australian Driver's Licence
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- Willingness to travel when required
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Experience withGNSS, CORS networks, surveying, cartography, robotics, communications equipment, cloud services or positioning technologywill be highly regarded but isnot essential.

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Join a growing and innovation-led business working at the forefront of positioning, automation and connected technology.

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What You'll Get

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- Product and technical training
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- Career development and learning opportunities
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- Hands-on exposure to GNSS and positioning technology
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- A varied mix of technical, customer and field-based work
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- Flare discounts and wellbeing benefits
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- Discounted gym memberships and health insurance
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- Supportive and experienced technical team
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The Prospect

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This is an opportunity to become part of the team behind a critical positioning network used by customers every day across Australia and New Zealand.

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You'll develop your technical skills, work with innovative technology and help ensure AllDayRTK continues to deliverreliability, accuracy and service our customers depend on.

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If you're technically minded, enjoy solving problems and want to build your career working with high-accuracy positioning technology, we'd love to hear from you.

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📌 Network Customer Support Technician (Williamstown)
🏢 Position Partners
📍 Williamstown