Job Description

we are looking for a friendly, organised and enthusiastic Receptionist / Administrative Assistant to join our growing team.

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This is a full-time position based in Marsfield, NSW 2122. As one of the first people our residents, families and healthcare professionals will meet, you'll play an important role in creating a warm, welcoming and positive experience for everyone who walks through our doors.

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Working closely with our team, you'll help keep our reception and day-to-day administration running smoothly while providing caring and professional support across the facility.

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What you'll be doing

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- Welcoming residents, families, visitors and staff with a warm, friendly and professional approach
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- Managing the reception desk and creating a welcoming first impression
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- Answering and directing phone calls to the appropriate department or team member
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- Helping scheduling appointments, transport and escort bookings for residents
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- Manage enquiries from management, staff, residents and their families, volunteers, clients and external service providers ensuring that issues are appropriately redirected to right personals
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- Managing calendars for executive managers when required
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- Preparing, processing and maintaining accurate administrative records and documentation
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- Assisting with data entry, filing, general record keeping and achieving
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- Providing administrative support to different departments, including photocopying, scanning and preparing documents
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- Coordinating incoming and outgoing mail and packages throughout the facility
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- Assist CEO/CM for any memo, notice distribution and displaying among staff, residents and families
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- Helping Management team for general HR tasks such as maintaining staff file, initial set up for new staff members and staff roster
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- Helping create a positive, caring and supportive environment for our residents, families and team members
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What we're looking for

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- Previous experience in a reception or administrative role, aged care sector knowledge is highly valued
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- Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse groups
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- Strong organisational abilities and attention to detail
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- Proficiency with computer systems and office software (Microsoft Office suite)
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- Ability to multitask and prioritise workload in a busy environment
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- Professional demeanour and a genuine passion for providing quality customer service
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- Understanding of confidentiality and privacy requirements, particularly in aged care settings
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- Flexibility and willingness to support the broader team as needed
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About us

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St Catherine's Aged Care Services is a catholic based not for profit organisation, a dedicated provider of quality aged care services, we are committed to enhancing the lives of our residents through compassionate care and professional support. We pride ourselves on creating a welcoming, inclusive, and respectful environment where our residents can thrive. We support our staff with ongoing career development and fostering a workplace culture where everyone feels valued and appreciated.

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What we offer

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We offer a competitive salary with tax-free salary packaging up to $15,990. As a member of St Catherine's Aged Care Services, you will benefit from a supportive work environment where your contributions are recognised and valued.

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📌 Receptionist/Administrative Assistants (Ryde)
🏢 seek.com.au
📍 Ryde