Job Description

Youth Support Worker Crisis Homelessness

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Location: Toowoomba, QLD

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Contract: Casual

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Job Description

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At Warrama Li, we don't just offer accommodation, we provide intentional, high‐quality care for First Nations young people in out‐of‐home care. Our homes are places of safety, connection, culture, and healing.

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We work relationally. We show up consistently. We take responsibility for the impact we have on young people's lives.

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We are seeking Youth Support Workers who are genuinely willing and committed to providing high‐quality care, even when the work is challenging.

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This role is about showing up with intention, being present, accountable, and genuinely invested in young people's wellbeing, growth, and future.

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What You'll Be Doing

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- Building protected, trusting, and respectful relationships with young people
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- Providing day‐to‐day care, structure, and emotional support in the home
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- Supporting young people to develop life skills, confidence, independence, and positive identity
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- Responding calmly and professionally to distress, behaviours of concern, and emotional needs
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- Supporting connection with family, culture, school, and community
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- Working collaboratively with team members, Team Leaders, families, schools, and external services
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- Maintaining clear, accurate, and timely records, recognising documentation is a part of quality care
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- Being a positive role model who demonstrates consistency, boundaries,



and care
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What We're Looking For

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- Certificate IV or higher in Youth Work, Community Services, Social Work, Psychology, or a related field
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- Minimum 1 year experience working with young people
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- A genuine willingness to provide high‐quality care
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- Strong communication skills and the ability to build trust and rapport
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- An understanding of trauma‐informed practice and child‐centred care
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- A respectful, culturally safe approach when working with First Nations young people
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- Ability to work both independently and as part of a team
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- Willingness to receive feedback and engage in reflective practice
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Other requirements:

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- Current driver's licence
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- Willingness to obtain a National Police Check and Working with Children Check
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- Australian citizenship or permanent residency
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Why Work With Warrama Li

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- Supportive leadership and strong team culture
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- Clear expectations and professional standards
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- Ongoing learning, development, and reflective practice
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- Wellbeing initiatives and access to an Employee Assistance Program
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- Competitive hourly rates
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- The opportunity to do work that genuinely matters
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Benefits

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- Competitive hourly rates
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- Wellbeing initiatives
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- Employee Assistance Program
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- Professional development opportunities
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- Positive role model and supportive culture
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📌 Youth Support Worker -- Crisis & Homelessness (Entry Level) (Toowoomba Regional)
🏢 Community Action
📍 Toowoomba Regional