Are you a commercially driven leader with a passion for parts sales, customer engagement, and business growth? We are seeking an experienced National Spare Parts Manager to lead and grow our spare parts business across Australia.

Reporting to the Business Manager - Operations, this senior leadership role is responsible for driving profitable growth through strategic sales, marketing initiatives, customer relationship management, and operational excellence.

About the Role

As the National Spare Parts Manager, you will lead the national spare parts function, taking ownership of performance, profitability, customer satisfaction, and team leadership. You will work closely with Sales, Marketing, Finance, Operations, and Service teams to develop and execute strategies that strengthen market position and deliver exceptional results.

Key Responsibilities

Business Growth & Commercial Performance

- Own and manage the national Parts Profit & Loss (P&L;).
- Develop and implement national sales and marketing strategies.
- Drive revenue growth through pricing strategies, promotional campaigns, and business development initiatives.
- Analyse sales performance and identify opportunities for growth and profitability.
- Develop annual and long-term strategic plans for the parts business.
- Partner with Finance to achieve sales and profit targets.
- Manage inventory performance, including slow-moving and obsolete stock.
- Build and maintain strong relationships with dealers and key customers.
- Support internal stakeholders, including Service Centres, to drive future growth.
- Ensure outstanding customer service across all parts operations.
- Monitor customer satisfaction and implement continuous improvement initiatives.
- Help maximise dealer network performance through effective support and engagement.

Leadership & Team Development

- Lead and develop the Customer Engagement Supervisor - Parts and support the establishment and growth of the regional Parts Sales team.
- Coach, mentor, and empower team members to achieve business objectives.
- Establish and monitor performance metrics aligned with service, sales, and profitability goals.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Ensure compliance with company policies, legislative requirements, and workplace health and safety standards.

About You

- Proven experience in parts sales, marketing, customer service, or aftermarket management.
- Strong commercial acumen with demonstrated P&L; management experience.
- A track record of delivering profitable business growth.
- Exceptional leadership, coaching, and people management skills.
- Strong analytical and strategic thinking capabilities.
- Excellent project management and organisational skills.
- Advanced Microsoft Office skills, with SAP experience highly regarded.




- Outstanding communication and stakeholder management abilities.
- A proactive, results-oriented approach with high energy and drive.
- Knowledge of workplace health and safety practices.

Other Requirements

- Current Australian Driver's Licence.
- Valid Passport.
- Ability to travel interstate and internationally as required.

Who are we?

Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You’ll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.

Why Join Us?

This is an exciting opportunity to take ownership of a nationally significant business function, influence strategic direction, and lead a high-performing team in a dynamic and customer-focused environment. If you are a motivated leader looking to make a meaningful impact and drive business success, we’d love to hear from you.

Only shortlisted candidates will be contacted.

Unlock job insights

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Toro Australia is a wholly owned subsidiary of The Toro Company. The Toro Company was founded in 1914 to build tractor engines. It has become a leading worldwide provider of turf and landscape maintenance equipment and precision irrigation systems. With its head office based in Minneapolis, USA, Toro now has a global presence that extends to more than 140 countries. The Toro Company is listed on the New York Stock Exchange (code TTC).

Toro Australia's origins began in 1925, when Pope Sprinklers and Irrigation was founded.

Today Toro is a leading supplier of irrigation products to the landscape, agricultural, turf care and domestic garden markets. This is complemented by an expansive range of mowers and turf care equipment that caters for golf, turf, sports fields and grounds, professional landscape contractor, residential and hire and rental markets.

Toro takes pride in its responsibility to employees, customers, other stakeholders and the environment. Since our start we have cultivated our reputation around trusted relationships and constant innovation to help anticipate the future needs of our customers.

At the same time, we are building on a tradition of excellence around a number of strong brands.





Our products are used at many sites and events around Australia and the world, including The Melbourne Cricket Ground, Adelaide Oval, Suncorp Stadium, Bradman Oval, Royal Melbourne and Kingston Heath Golf Courses, Randwick and Ascot Racecourses, Crown Casino, St Andrews Links in Scotland, Wimbledon and Walt Disney World Resort.

Today Toro Australia is part of a world wide network of more than 5000 employees who are committed to providing consistent innovation and exceptional customer care. This is what defines the Toro Brand and drives its longevity and success.

Source: this is an extract from the company’s own website.

Toro Australia is a wholly owned subsidiary of The Toro Company. The Toro Company was founded in 1914 to build tractor engines. It has become a leading worldwide provider of turf and landscape maintenance equipment and precision irrigation systems. With its head office based in Minneapolis, USA, Toro now has a global presence that extends to more than 140 countries. The Toro Company is listed on the Current York Stock Exchange (code TTC).

Toro Australia's origins began in 1925, when Pope Sprinklers and Irrigation was founded.

Today Toro is a leading supplier of irrigation products to the landscape, agricultural, turf care and domestic garden markets. This is complemented by an expansive range of mowers and turf care equipment that caters for golf, turf, sports fields and grounds, professional landscape contractor, residential and hire and rental markets.

Toro takes pride in its responsibility to employees, customers, other stakeholders and the environment. Since our start we have cultivated our reputation around trusted relationships and constant innovation to help anticipate the future needs of our customers.

At the same time, we are building on a tradition of excellence around a number of strong brands.

Our products are used at many sites and events around Australia and the world, including The Melbourne Cricket Ground, Adelaide Oval, Suncorp Stadium, Bradman Oval, Royal Melbourne and Kingston Heath Golf Courses, Randwick and Ascot Racecourses, Crown Casino, St Andrews Links in Scotland, Wimbledon and Walt Disney World Resort.

Today Toro Australia is part of a world wide network of more than 5000 employees who are committed to providing consistent innovation and exceptional customer care. This is what defines the Toro Brand and drives its longevity and success.

Source: this is an extract from the company’s own website.

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📌 National Spare Parts Manager (Kingston)
🏢 Toro Australia
📍 Kingston