24hr Lodgement & Processing Unit

Senior Sentence Management Officer

24hr Lodgement & Processing Unit

Salary- $102,936 -$113,579 plus super, and leave loading (Clerk Grade 5/6)

Employment type- Talent Pool Creation - A talent pool will be created for future ongoing and temporary roles within the 24hr Lodgement & Processing Unit and is valid for a period of up to 18 months

Locations – Francis Greenway Complex, Windsor

Looking for work that, once skills are established, can be completed in a hybrid working arrangement?

Lodgements and processing unit provides opportunity to work outside the traditional 9-5; this role operates within 24 hours a day, 7 days a week service workplace, with staff working a rotating roster that includes day, evening, overnight, weekend and public holiday shifts.

Your role

As a Senior Sentence Management Officer, you will lead and support a team who perform critical operational functions that directly support the lawful detention and release of persons from detention, which will include the review and application of verification processes. Working within a fast-paced operational environment, you will combine leadership, legislative interpretation and problem-solving skills to ensure critical administrative processes are completed with precision, integrity and professionalism.

Want to learn more about a career as a Sentence Management Operations Officer?

Date: Tuesday 8th September 2026

Time: 5:30pm to 6:30pm. Online (Microsoft Teams)

What You’ll Do

You will coordinate and oversee sentence management operations, providing guidance and support to team members while ensuring compliance with legislation, policy and procedures. You will manage complex matters, maintain accurate records, prepare reports, respond to enquiries and work closely with a range of stakeholders. Through your expertise, you will help drive service delivery,



improve processes and ensure operational outcomes are achieved safely, accurately and on time.

What We’re Looking For

We are seeking a resilient and proactive professional with experience in a legal, court, tribunal, or justice-related environment. You will be a natural leader who can support and guide others while effectively managing competing priorities, complex matters, and strict deadlines.

Your exceptional attention to detail, sound judgement, and ability to analyse information will enable you to make informed decisions in a fast-paced operational setting. Strong communication and stakeholder engagement skills are essential, as is a commitment to delivering high-quality services with professionalism, integrity, and accountability.

You are highly organised and thrive in a structured environment where accuracy, confidentiality, and procedural compliance are critical. You will bring experience in legal administration, court operations, case management, records management, compliance, or a similar setting, along with the ability to interpret and apply legislation, policies, legal documentation, and complex procedures. Experience working with sensitive matters and diverse stakeholders will be highly regarded.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you,



please apply – you do not need to meet every desired requirement for us to want to talk to you.

You’ll love working with us

At Corrective Services NSW, you'll be supported to build a career—not just do a job.

You’ll Benefit From

- Flexible hybrid work, competitive benefits, and a supportive culture
- Professional development and career growth.
- Meaningful work that makes a community impact.
- Lead and grow a high-performing team.
- Diverse, challenging, and rewarding career opportunities.

We do work that really matters

Working for Corrective Services NSW (CSNSW) provides opportunities to make a real difference. We collaborate with government and non-government justice and human services agencies to support victims, facilitate restorative justice, and promote reintegration. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Got a question?

For more information about the role or what it’s like to work with the 24hr Lodgement & Processing Unit, please contact the hiring manager Kelly Hotham on 0419 247 458 or at [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Faith Timothy on 0497 142 953 or via [email protected]

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Applications close 13 September 2026 at 11:59pm AEST.

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📌 Senior Sentence Management Officer 24hr Lodgement & Processing Unit (New South Wales)
🏢 Nsw Department Of Communities And Justice
📍 New South Wales